Xpress Movers is a full-service moving company that has been providing professional moving services since 2003. Based out of Massachusetts, they operate nationwide and are both registered with the US Department of Transportation and a member of the American Moving and Storage Association. They provide a variety of services including long distance and local moving, moving storage, and specific services like piano moving. Providing trusted Lawrence, MA relocation services, they offer flexible scheduling as 24/7 movers, even on holidays and weekends. The company emphasizes the individuality of each move and prioritizes customer satisfaction, offering detailed planning and information sharing to avoid potential problems. Additionally, they offer different insurance plans and options to provide assurance on long distance moves.
Xpress Movers
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Xpress Movers
Additional Cities Served: Waltham, Woburn, Melrose, Newburyport
Moving Services
- Long Distance Moving
- Local Moving
- Moving Storage
- Piano Moving
- Last Minute Moving
- Affordable Long Distance Movers
- Interstate Relocation
- Luxury Moving Services
- International Moving Services
- Employee Relocation Movers
Massachusetts Moving License
Active
Last Checked: 03/01/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 09/11/24*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Xpress Movers
We analyzed and organized the customer reviews of Xpress Movers in Lawrence, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Xpress Movers based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“they are criminals, plain and simple”
“Experience was horrible.”
“organized and knowledgeable therefore the service was excellent”
“totally unprofessional and no-show”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Never heard from them regarding when they would come.”
“did not show up on time”
“they did not show up on time”
“they were late and didn't show up”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“I lost hundreds of dollars”
“changed the price and left it vague”
“Had to hire a different company at a significantly higher cost.”
“Rates were affordable”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“will not answer the phone, return voicemails”
“I'm spammed with calls and texts.”
“Never communicated about when they would come.”
“no response to calls, texts, emails”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“will not honor their agreement”
“changed the price after charging the deposit ”
“stole my deposit”
“cost estimate changed on the day of the move”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“didn't show up, affecting the speed of move”
“fast and efficient”
“got me moved before the storm”
“charged for time when a mover quit on site”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“rude managers”
“Super friendly staff”
“Angel and Josue were very polite and friendly”
“super friendly and helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“will regret engaging with this company”
“DO NOT USE this company”
“wouldn't trust them to move my home.”
“would definitely not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“not very professional at all”
“unprofessional behavior”
“careless handling of goods”
“Non-responsive and unprofessional behavior by staff.”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not attempt to right any wrong”
“did not attempt to rectify the situation”
“claims department will never call back”
“Did not attempt to resolve the issue with the deposit.”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“everything was intact and not a scratch on my furniture”
“all boxes are damaged and wet”
“wrapped everything we needed”
“got creative in getting all my stuff up the narrow, windy steps”
Customer Insights
Local Move Duration: 7 hours from 6 reviews
Interstate Move Duration: 10 days from 18 reviews
Great Crew Members
| Ali, Gaber | amazing at assembling everything together in a timely manner |
| Angel, Josue, Annie, Paul | Angel and Josue for being polite and friendly. Annie and Paul for being responsive. |
| Anna | warned me not to state anything negative |
| Annie | poor response and accountability |
| Mark | Only guy to trust is Mr Mark, very nice and supportive |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Lawrence Moving Services
