Having been in the moving and storage industry for nearly 25 years, PODS Moving & Storage has revolutionized the sector by introducing the concept of portable storage containers and the revolutionary hydraulic system, PODZILLA. Their operation spans across the United States, with international services available in Canada, the United Kingdom, and Australia. With more than 245 storage center locations, they've been able to offer a myriad of services to numerous locations, one of which includes Cambridge, MA. These services include local and long-distance moving, on-site storage, and moving supplies. They also have options for car shipping, packing and loading assistance, and a connection to trusted local labor providers. The company prides itself on providing personalized solutions, flexibility, adjustable scheduling, and built-in storage options.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Lawrence, Medford, Woburn, Gloucester, South Burlington
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Storage On-Site
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Order packing supplies online
Massachusetts Moving License
Active
Last Checked: 03/01/22Have feedback for PODS Moving & Storage?
Error. Please try again later.
Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Cambridge, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“amazing service”
“The whole PODS experience was great”
“overall great experience during move”
“PODs was very easy to schedule online”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“pod was dropped off and picked up exactly when they said”
“Delivery was timely”
“no driver showed up within the promised time”
“not a single POD was delivered on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“would definitely use them again implies affordability”
“Pricing was reasonable”
“price was lower than expected”
“very expensive to get the service”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“texted and emailed along the way for communication”
“easy to quickly get a quote with flexibility”
“Very easy to schedule and reschedule return pick up online”
“Took many calls to arrange pickup”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“no mention of price changes”
“Charged additional rental fees”
“charged for an entire extra month unfairly”
“stuck to the initial quote”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“implied by the overall positive experience”
“efficient/competent/knowledgeable staff”
“no delivery occurred in the time frame”
“showed up next day midday”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“very friendly and helpful staff”
“implied by the overall positive experience”
“people were fine”
“turn very rude after getting business”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would definitely go to them for every move”
“would definitely use them again”
“overall great experience and a breath of fresh air”
“I would recommend using them”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“implied professionalism by punctuality and communication”
“efficient/competent/knowledgeable staff”
“extremely unprofessional engagement”
“crew conducted themselves professionally”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Waiting weeks for a refund”
“Never called back or credited overcharge.”
“ignored when reached out to right a wrong”
“no resolution to missed deliveries”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“The unit was clean and damage free”
“Container leaked”
“my stuff arrived safe and sound”
“items were not damaged.”
Customer Insights
Interstate Move Duration: 12 days from 4 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Cambridge Moving Services
