M&M Moving and Storage Company Review
Looking to hire M&M Moving and Storage Company? See our detailed 11-point review based on our independent analysis of M&M Moving and Storage Company, 87 other Worcester moving companies, and 394 moving companies in Massachusetts.
M&M Moving and Storage Company has an overall score of 9.30 out of 10. Based on our extensive analysis, this is an Exceptional score and places it in the top 89.06% of all movers in Massachusetts and the top 96.02% of moving companies nationwide. They score better than 350 movers in Massachusetts.
Key Takeaways:
- Overall rating: 9.30 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Founded in 2006 by two brothers, M&M Moving and Storage Company helps individuals and businesses relocate with its professional moving services all over the East Coast and beyond. The company provides local, long-distance, and international moving. Whether it's by land, air, or sea, M&M Moving manages the paperwork to make your relocation a breeze. Among the expert moving services in Worcester, MA, M&M offers residential and commercial moves of all types. Also, its team of movers has expertise in packing, unpacking, custom crating, auto shipping, loading and unloading of items and goods to ensure a well-organized move. In addition, this Westborough-based company also offers self-service, full-service, and overnight storage options for your possessions' safekeeping. M&M Moving and Storage Company has a long track record of helping people move across streets or states safely and fast.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between M&M Moving and Storage Company & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.46 | ↑ 14.0% | 282 | 15 | 94.9% | |
| Punctuality | 9.51 | ↑ 19.2% | 114 | 4 | 96.6% | |
| Affordability | 9.16 | ↑ 20.9% | 102 | 7 | 93.6% | |
| Communication | 9.35 | ↑ 25.8% | 129 | 8 | 94.2% | |
| Stick to Prices | 9.09 | ↑ 52.5% | 62 | 5 | 92.5% | |
| Speed | 9.71 | ↑ 15.0% | 131 | 2 | 98.5% | |
| Friendliness | 9.80 | ↑ 12.3% | 177 | 2 | 98.9% | |
| Will Hire Again | 9.38 | ↑ 16.6% | 281 | 16 | 94.6% | |
| Professionalism | 9.56 | ↑ 17.0% | 189 | 7 | 96.4% | |
| Conflict Handling | 7.88 | ↑ 93.7% | 20 | 4 | 83.3% | |
| Precision & Care | 9.43 | ↑ 19.0% | 155 | 7 | 95.7% |
Recent M&M Moving and Storage Company Reviews
Quality - 9.46/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.51/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 9.16/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 9.35/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 9.09/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.71/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.80/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.38/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.56/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 7.88/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 9.43/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by M&M Moving and Storage Company
- Local Moving
- Commercial Moving
- Long-distance Moving
- International Move
- Storage
- Piano Moving
- Packing & Unpacking
- Loading & Unloading
- Auto Shipping
Licenses
State & federal license information
Massachusetts Moving License
Status: Active (last checked: 4/29/25)Massachusetts Moving License Information
- License Number:
- License Status: Active
- Date Issued: -
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 6/25/25)- USDOT: 2015288
- MC: 709686
- ENTITY TYPE: Carrier
10
Registered Trucks, Tractors, or Vans
12
Registered Drivers
8/01/24
Most Recent USDOT Update
420,000
Annual Interstate Miles (2023)
Detailed Customer Insights
Based on our analysis of M&M Moving and Storage Company's customer reviews:
3 hrs
Local Move Duration
based on 17 reviews
Error. Please try again later.
Awards
Contact M&M Moving and Storage Company
- 15 Walkup Dr, Westborough, MA, 1581
- (617) 970-4627
- https://mmmove.com/
Follow M&M Moving and Storage Company:
How we ranked the top Massachusetts movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Massachusetts.
Rating Methodology
Here's the methodology we used to come up with the best movers in Massachusetts:
Our original review-based ranking algorithm
We started with a total of 394 companies that offer moving services in the Massachusetts area.
From these 394 companies, we analyzed a total of 68,784 reviews dating all the way back to July 2005.
We also reviewed a total of 216 state and federal moving licenses from these 394 companies and 1,465 different 3rd party review and social profiles.
Each of the ~68,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 220,145 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 28,165 Worcester moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Massachusetts moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
