Carroll's Martha's Vineyard Rapid Transit, Inc. Review
Looking to hire Carroll's Martha's Vineyard Rapid Transit, Inc.? See our detailed 11-point review based on our independent analysis of Carroll's Martha's Vineyard Rapid Transit, Inc., 81 other Providence moving companies, and 68 moving companies in Rhode Island.
Key Takeaways:
- Overall rating: 6.22 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Carroll's Martha's Vineyard Rapid Transit, Inc. is a family-owned and operated moving and storage company that has been serving customers since 1930. Based in Vineyard Haven, MA, with additional facilities in Pocasset, MA, Carroll's provides a variety of services, including local moving, out-of-state and international moving, commercial moving, freight and trucking services, professional storage, and self-storage. They are committed to providing tailored solutions to meet the unique needs of their clients, with a range of options for both residential and corporate relocations. They pride themselves on offering excellent service to U.S. government and military customers, as well as providing packing materials for various projects and DITY moves. Notable as a part of the wider community of Fall River, MA moving services, they continue to strive towards delivering excellence in relocation solutions.
Our Research
- Analyzed 44 total reviews
- Reviewed 3 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 91 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Carroll's Martha's Vineyard Rapid Transit, Inc. & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.08 | ↓ -14.7% | 10 | 6 | 62.5% | |
| Punctuality | 6.14 | ↓ -23.0% | 2 | 2 | 50.0% | |
| Affordability | 6.76 | ↓ -10.7% | 1 | 0 | 100.0% | |
| Communication | 6.19 | ↓ -16.7% | 8 | 6 | 57.1% | |
| Stick to Prices | 4.92 | ↓ -17.5% | 1 | 1 | 50.0% | |
| Speed | 7.50 | ↓ -11.2% | 1 | 0 | 100.0% | |
| Friendliness | 8.19 | ↓ -6.1% | 9 | 2 | 81.8% | |
| Will Hire Again | 6.49 | ↓ -19.3% | 11 | 8 | 57.9% | |
| Professionalism | 6.19 | ↓ -24.2% | 5 | 5 | 50.0% | |
| Conflict Handling | 2.97 | ↓ -26.9% | 1 | 4 | 20.0% | |
| Precision & Care | 6.04 | ↓ -23.8% | 4 | 4 | 50.0% |
Recent Carroll's Martha's Vineyard Rapid Transit, Inc. Reviews
Quality - 7.08/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 6.14/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 6.76/10
How affordable was the moving service?
Overall Review Distribution
Communication - 6.19/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 4.92/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 7.50/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 8.19/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 6.49/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 6.19/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 2.97/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 6.04/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Carroll's Martha's Vineyard Rapid Transit, Inc.
- Local Moving
- Out of State and International Moving
- Commercial Moving
- Freight and Trucking Services
- Professional Storage
- Self Storage
Licenses
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Detailed Customer Insights
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Contact Carroll's Martha's Vineyard Rapid Transit, Inc.
- 475 Edgartown Rd, Vineyard Haven, MA, 02568
- (508) 693-0348
- http://www.carrollsmv.com
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How we ranked the top Rhode Island movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Rhode Island.
Rating Methodology
Here's the methodology we used to come up with the best movers in Rhode Island:
Our original review-based ranking algorithm
We started with a total of 68 companies that offer moving services in the Rhode Island area.
From these 68 companies, we analyzed a total of 9,267 reviews dating all the way back to February 2007.
We also reviewed a total of 8 state and federal moving licenses from these 68 companies and 200 different 3rd party review and social profiles.
Each of the ~9,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 24,193 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 3,363 Providence moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Rhode Island moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
