PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.Additional Cities Served: Attleboro
Massachusetts Moving License
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Taunton, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“excellent service experience”
“amazing experience with Pods”
“fantastic job with moving service ”
“great work by movers ”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Pods was on time ”
“delivery made even in the rain ”
“showed up within 30 minutes of earlier time”
“prompt and on time assistance”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“cheaper than a moving company”
“extremely expensive to get items released”
“charged excessively for shipping address update”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“worst customer service encountered”
“not a single mix up or botched communication ”
“Murason kept a good conversation ”
“customer service staff wonderful”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“pricing staying accurate for the duration of my move”
“held items, did not stick to price”
“extra charges for shipping address adjustments”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“quick and efficient help”
“cross country move very efficient”
“delay in delivering items ”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“crew was courteous”
“Joshua N. was pleasant and easy to work with”
“Merry was courteous”
“very kind and accommodating”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again”
“terrible experience with POD storage”
“highly recommend”
“would use again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“driver professional, but manager rude and unhelpful”
“very professional crew ”
“Merry was awesome”
“professional and accommodating driver”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“company showed no empathy and did not rectify issues”
“Shalina solved delivery miscommunication promptly”
“they addressed my concern”
“took 3 months to resolve refund claim”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“items were covered in bugs and ants”
“job flawlessly executed ”
“held items for ransom”
Great Crew Members
| Mamadou | Mamadou was great during container drop |
| Murason | friendly, professional, and knowledgeable |
| Joshua | pleasant and easy to work with |
| Murason | Murason is friendly, supportive, and positive |
| Murason | great employee, very friendly, and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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