Isaac's Moving & Storage

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MoversChevron RightMassachusettsChevron RightWorcesterChevron RightIsaac's Moving & Storage
based on 919+ data points
Circle Info

About Isaac's Moving & Storage

For more than 30 years, Isaac's Moving & Storage has been a name you can trust. It has served well over a hundred thousand customers, among them both families and businesses. It has offices and storage facilities in five locations spanning from New Hampshire to Texas. Through the decades, it has continued to provide exceptional services. If you're looking for other movers in Worcester, MA, we have a comprehensive list provided on our site. Isaac's Moving & Storage values integrity, expertise, and work ethic. These founding principles are reflected in every moving job and every interaction with customers. The company’s values have resulted in many returning customers and a business built on referrals. Isaac's Moving & Storage is a one-stop service for everything you'll ever need in relocation and storage.

Moving Services

  • Domestic Moving
  • International Moving
  • Office and Industrial Moves
  • Long Distance Moving
  • Local Moving
  • Storage Solutions
  • Experienced, trained movers and packers
  • Secure storage facilities
  • Information and supply center
  • Free box delivery

Massachusetts Moving License

Active

Last Checked: 04/29/25
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

552840

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Isaac's Moving & Storage

We analyzed and organized the customer reviews of Isaac's Moving & Storage in Worcester, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Isaac's Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.92/10

Nationwide Average: 8.44/10

Reviews Mention icon

Recent Reviews Mention...

Best experience with a moving company ever

couldn't be happier with moving service

Isaac's gets 5+ stars

Awesome Reliable Honest and Kind

2. Punctuality

8.46/10

Nationwide Average: 8.07/10

Reviews Mention icon

Recent Reviews Mention...

movers were there right on time

they have now missed 5 delivery dates

didn't show up until 3:30pm

they were timely

3. Affordability

7.37/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

Pricing was very reasonable

ended up paying much less than expected

my worst experience and a nightmare

great value

4. Communication

7.56/10

Nationwide Average: 7.53/10

Reviews Mention icon

Recent Reviews Mention...

Communication with Jovena was excellent

happy with the first communication

management and administrative staff were helpful and accommodating

Exceptional customer service

5. Stick to Prices

6.54/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

estimate ended up being less than expected

missed 5 delivery dates negotiated by the BBB

Estimate was exact

actual came to almost twice as much

6. Speed

8.57/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

worked quickly and efficiently

They were efficient

missed 5 delivery dates, delivery is overdue by months

like a big race, not focused on being careful

7. Friendliness

8.65/10

Nationwide Average: 8.91/10

Reviews Mention icon

Recent Reviews Mention...

The crew was warm

they are kind

no respect for anyone's things

made moving a pleasant experience

8. Will Hire Again

7.75/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

went out of their way to satisfy my every need

would hire again with this level of satisfaction

would call Isaac's first if moved again

would hire again

9. Professionalism

8.2/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Workers were professional

This nightmare experience signifies unprofessionalism.

unprofessional job of packing

very professional

10. Conflict Handling

4.94/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

went above and beyond to make our move smooth

no attempt to remedy missed delivery dates

insurance agreed to partial reimbursement

Filed complaints due to issues.

11. Precision & Care

7.08/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

They were careful

sofa damage, cut on canvas, desk and bed frame damage

they didn't care about what they broke

nothing was broken or even scratched

Customer Insights icon

Customer Insights

Local Move Duration: 4 hours from 7 reviews

Interstate Move Duration: 10 days from 8 reviews

Great Crew Members icon

Great Crew Members

Jovenaexcellent communication throughout the move
Isaacpraised for making the move much easier
CarlosCarlos made the moves fantastic
Isaac, RonIsaac and Ron provided exemplary service
BradBrad assessed our move in both locations
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Isaac's Moving & Storage

Location
181 Campanelli Pkwy, Stoughton, MA, 2072
Phone
(617) 741-5453
Link
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