Gentle Giant Moving Company is a full-service moving company that has been in business for over 40 years. They have 20 locations across the United States and offer a range of moving services, including local and long-distance moving, commercial moving, piano moving, packing and unpacking, and storage facilities. In their endeavor to provide quality moving services, they closely align their work with principles like ethical conduct and professionalism, which are key among many movers in Worcester, MA. Clients are assigned a dedicated move coordinator to address any concerns and ensure a smooth moving experience. With a strong focus on customer satisfaction, Gentle Giant prides itself in creating customers for life.
Gentle Giant Moving Company
Fabulous
based on 1661+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Long Distance Movers
- Local Moving
- Packing & Unpacking
- Moving Box Delivery
- Commercial Moving
- Storage Facilities
- White Glove Moving
- Piano Moving Services
- Craning & Specialty Moving
- Personal Move Coordinators
USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Gentle Giant Moving Company
We analyzed and organized the customer reviews of Gentle Giant Moving Company in Worcester, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Gentle Giant Moving Company based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
8.89/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“great work by movers”
“exceptional service provided”
“great work by movers”
2. Punctuality
8.92/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they showed up on time”
“they changed the window of showing up”
“arrived at our home on time”
“the movers were on time”
3. Affordability
6.44/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“drastically over-charged for the move”
“very affordable pricing”
“an excellent value”
“charged additional 27% fuel surcharge, move quoted in excess of $40,000”
4. Communication
8.17/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“great communication from initial call to final walk-through”
“accessible and supportive”
“couldn't say when they would be there”
“communication was outstanding”
5. Stick to Prices
8.42/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“came in under estimate”
“insisted on 3 guys and a truck despite requests”
“Gentle Giant's quote was accurate”
“The final bill was below the estimate”
6. Speed
9.63/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“did the job in half the estimated time”
“very efficient move”
“efficiency and care were evident”
“well organized, efficient”
7. Friendliness
9.59/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are friendly”
“they are friendly”
“team was polite and respectful”
“polite and friendly crew”
8. Will Hire Again
8.51/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again”
“would definitely hire again”
“would highly recommend and definitely hire again”
“couldn't recommend them more”
9. Professionalism
9.22/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew was professional”
“crew was totally professional and well trained”
“professional all the way”
“crew was professional and courteous”
10. Conflict Handling
6.64/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“worked quickly to resolve a question about the bill”
“CEO reimbursed for issues showing willingness to right a wrong”
“promised to make good on damages but never did”
“left two cabinets unpacked despite being paid, showing average resolution”
11. Precision & Care
9.05/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“handled items very carefully, even heavy treadmill”
“crew was careful with our items”
“carefully wrapping each piece of furniture”
“great respect for personal belongings”
Customer Insights
Cost: $ 5297.00 from 3 historical data points
Hourly Minimum: 2 hours from 6 reviews
Local Move Duration: 4 hours from 23 reviews
Interstate Move Duration: 3 days from 6 reviews
Great Crew Members
| Bambi, Theresa | Bambi chose GG, Theresa helped with coordination |
| crew chief | terrific, courteous, patient, and efficient |
| Jim Chidiac | was flexible, supportive, and thorough |
| Adrian,Zach | Adrian and Zach are praised for their efficiency and care |
| Michael, Caleb, Dennis | worked efficiently and took great care |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact Gentle Giant Moving Company
20 Turnpike Rd, Southborough, MA, 01772
(508) 620-1177
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Additional Resources
Worcester Moving Services
