OnDemand Storage

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based on 234+ data points
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About OnDemand Storage

OnDemand Storage is a Metro Boston-based moving and storage company, offering convenient full-service storage and logistics solutions for businesses and residents. Established in a dorm room, they have over 20 years of experience in personalized student storage and shipping services throughout the United States. The company provides clean, secure, and climate-controlled warehouse storage facilities, along with professional pickup, storage, and delivery services. They also offer commercial and residential junk removal in the Greater Boston area. OnDemand Storage stands out for its transparent pricing, on-demand services, and dedicated storage specialists available to assist clients promptly. For additonal moving options in the city, you can also browse the experienced movers serving Braintree Town, MA.

Moving Services

  • Student Storage
  • Long Term Storage
  • Junk Removal
  • Full Service Storage with Pickup
  • Local Moving Help
  • Shipping
  • Climate controlled storage
  • Delivery to new residence
  • Insurance Plans
  • FAQ's & Upgrades

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Customer Reviews of OnDemand Storage

We analyzed and organized the customer reviews of OnDemand Storage in Braintree Town, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for OnDemand Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.34/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

got everything done nice and easy

Everything went very smoothly

Awesome moving experience

very happy with the condition of our items

2. Punctuality

8.03/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

Showed up on time

On-time service makes them punctual

Zach was very timely answering any questions

delivery was late

3. Affordability

8.28/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

It was reasonably priced

at a reasonable cost

fair rates

price of the storage unit is great

4. Communication

6.89/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

Zach handled it well

Zach Burnes was always very responsive.

Professional and responsive

very nice and easy to communicate with

5. Stick to Prices

3.63/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

threatened not to deliver without extra payment

No mention of price change or issues

provided insurance forms but did not compensate

charged me $120 more than the quoted price

6. Speed

6.87/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

quickly got all of my items into their truck

Finished moving quickly despite the rain

swiftly moved all my belongings

took forever to get my package

7. Friendliness

8.86/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

very friendly staff

Great people

team were a true pleasure to work with

Movers were friendly and easy to work with

8. Will Hire Again

7.99/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would hire again

would recommend and would use again

would recommend this business

would highly recommend this company.

9. Professionalism

8.82/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

Professional

were a true pleasure to work with

very organized and professional with their service

Professional and attentive to all my moving needs

10. Conflict Handling

2.58/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

followed up for months, no compensation received

Never address issues nor respond well

company insisted system works perfectly after issue

came back to drop-off after missing call

11. Precision & Care

6.78/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

very happy with the condition of our items

moved all my belongings swiftly and safely

handled my items carefully during the move

live roaches and mice feces in boxes

Great Crew Members icon

Great Crew Members

ZachZach made the process simple and easy.
Zachhandled difficulties well
Zach BurnesZach Burnes did their best to make everything go smoothly
ZachZach and his team were great during the move process
ZachZach was very helpful and timely
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact OnDemand Storage

Location
55 Teed Dr, Randolph, MA, 02368
Phone
(781) 499-5330
Link
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