OnDemand Storage is a Metro Boston-based moving and storage company, offering convenient full-service storage and logistics solutions for businesses and residents. Established in a dorm room, they have over 20 years of experience in personalized student storage and shipping services throughout the United States. The company provides clean, secure, and climate-controlled warehouse storage facilities, along with professional pickup, storage, and delivery services. They also offer commercial and residential junk removal in the Greater Boston area. OnDemand Storage stands out for its transparent pricing, on-demand services, and dedicated storage specialists available to assist clients promptly. For additonal moving options in the city, you can also browse the experienced movers serving Braintree Town, MA.
OnDemand Storage

About OnDemand Storage
Moving Services
- Student Storage
- Long Term Storage
- Junk Removal
- Full Service Storage with Pickup
- Local Moving Help
- Shipping
- Climate controlled storage
- Delivery to new residence
- Insurance Plans
- FAQ's & Upgrades
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Customer Reviews of OnDemand Storage
We analyzed and organized the customer reviews of OnDemand Storage in Braintree Town, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for OnDemand Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“got everything done nice and easy”
“Everything went very smoothly”
“Awesome moving experience”
“very happy with the condition of our items”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Showed up on time”
“On-time service makes them punctual”
“Zach was very timely answering any questions”
“delivery was late”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“It was reasonably priced”
“at a reasonable cost”
“fair rates”
“price of the storage unit is great”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Zach handled it well”
“Zach Burnes was always very responsive.”
“Professional and responsive”
“very nice and easy to communicate with”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“threatened not to deliver without extra payment”
“No mention of price change or issues”
“provided insurance forms but did not compensate”
“charged me $120 more than the quoted price”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“quickly got all of my items into their truck”
“Finished moving quickly despite the rain”
“swiftly moved all my belongings”
“took forever to get my package”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“very friendly staff”
“Great people”
“team were a true pleasure to work with”
“Movers were friendly and easy to work with”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“would recommend and would use again”
“would recommend this business”
“would highly recommend this company.”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Professional”
“were a true pleasure to work with”
“very organized and professional with their service”
“Professional and attentive to all my moving needs”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“followed up for months, no compensation received”
“Never address issues nor respond well”
“company insisted system works perfectly after issue”
“came back to drop-off after missing call”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“very happy with the condition of our items”
“moved all my belongings swiftly and safely”
“handled my items carefully during the move”
“live roaches and mice feces in boxes”
Great Crew Members
Zach | Zach made the process simple and easy. |
Zach | handled difficulties well |
Zach Burnes | Zach Burnes did their best to make everything go smoothly |
Zach | Zach and his team were great during the move process |
Zach | Zach was very helpful and timely |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Braintree Town Moving Services