Gentle Giant Moving Company

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MoversChevron RightMassachusettsChevron RightSalemChevron RightGentle Giant Moving Company
Very Good
based on 224+ data points
Circle Info

About Gentle Giant Moving Company

Gentle Giant Moving Company has been serving as a full-service moving company for over 40 years. They pride themselves on their comprehensive range of moving services, storage facilities and their commitment to customer satisfaction. They are equipped to manage both residential and commercial moves, offering packing, unpacking, moving box delivery, and speciality moving services, including piano moving. Additionally, Gentle Giant provides local and long-distance moving services, with 20 locations across the country. They are recognized for their highly-trained and competent moving staff, proprietary stress-free moving process, competitive pricing, and ethical, professional practices. In fact, their exceptional service has led to 80% of their work coming from repeat and referral business. Looking for more moving options in the area? Check out our detailed guide to the best Peabody, MA moving companies.

Additional Cities Served: Beverly

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Moving Services

  • Local Moving Services
  • Long Distance Moving Services
  • Piano Moving Services
  • Commercial Moving Services
  • Packing & Unpacking Service
  • Storage Facilities
  • Moving Box Delivery
  • White Glove Moving
  • Craning & Specialty Moving
  • Personal Move Coordinators
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/11/25

USDOT

373544

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

Awards

Top 10 Movers in Salem, MA 2024 award

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Customer Reviews of Gentle Giant Moving Company

We analyzed and organized the customer reviews of Gentle Giant Moving Company in Salem, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Gentle Giant Moving Company based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

9.26/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

enthusiasm and ease with the job made it great

wonderfully the move went

great moving experience

great job by movers

2. Punctuality

9.11/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

arrived promptly when they said they would

they arrived on time

arrived on time

called to check if they could arrive earlier

3. Affordability

7.22/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

very quick which saved me money

expensive for just showing up

completed the move under budget

managed to move us under the original quote amount

4. Communication

9.1/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

easy working with them

the movers were communicative

Jim is organized, communicative

great communication

5. Stick to Prices

8.41/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

moved us under the original quote amount

held true to their timeline from day 1

price accurate and worth every penny

quote was upfront, accurate

6. Speed

9.5/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

never stopped working

efficient in their work

finished in just a few hours

extremely quick without sacrificing quality

7. Friendliness

9.62/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

they were friendly and upbeat

really pleasant

They were so polite

very friendly

8. Will Hire Again

9.2/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

couldn't recommend them more and would hire again

recommending Gentle Giant to everybody

would hire again

Highly recommended company

9. Professionalism

9.4/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

very hard working duo

well-trained and incredibly customer-oriented

conducted the whole move with professionalism

Jim and team were professional and diligent

10. Precision & Care

9.05/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

handle my furniture like it was theirs

items were wrapped and handled with care

handled all of our items with care

team members were careful

Great Crew Members icon

Great Crew Members

Orion,Wesleyvery hard working and patient
London, ShawnKudos to London and Shawn
JimJim is organized, communicative, and efficient
London, Charles, Cristianhandled challenging stairs with ease, friendliness, and professionalism
Luke, Steve, Alexhelped with extra boxes and rearranging furniture
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

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