PODS Moving & Storage, established in 1998, revolutionized the moving and storage industry with its portable storage containers. The company caters to residential and business customers and offers various container sizes to meet diverse needs. Focused on providing flexible and convenient solutions, PODS delivers and picks up the container, while customers can load and unload at their own pace. Temporary storage is also available at local PODS Storage Centers. With over 245 storage center locations across the United States, Canada, Australia, and the United Kingdom, PODS has completed over 6 million moves, including 1.5+ million long-distance moves. Beyond moving and storage, PODS provides packing supplies, car shipping, and connections to Professional Braintree Town, MA movers.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: Randolph Town, Winthrop Town
Moving Services
- Residential Moving
- Business Moving
- Local Moving
- Long-Distance Moving
- Cross-Country Moving
- International Moving
- Small Moving
- Piano Moving
- Appliance Moving
- Furniture Moving
Massachusetts Moving License
Active
Last Checked: 04/29/25Have feedback for PODS Moving & Storage?
Error. Please try again later.
Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Braintree Town, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“quality of service was terrible”
“overall service was highly disappointing”
“manipulate circumstances to get more money”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Container arrived on time”
“waited all day, delivery never arrived”
“waiting for 3rd pod delivery.”
“pickup/drop off dates not followed”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Very reasonable price”
“continuous price increases to a ripoff level”
“PODS may be outcompeted on pricing and service”
“good value”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“customer service almost nonexistent”
“difficulty and delays when attempting to schedule”
“wouldn't honor removal date or grace period”
“responsive”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“kept increasing monthly price from original quote”
“unwilling to refund or adjust extra rental charges”
“didn't stick to the quoted prices”
“charged another month worth of storage unnecessarily”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“over 3 weeks delay from original date”
“had to rent a U-haul due to rescheduling”
“holding our pod hostage for an additional 10 days”
“efficient”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“drivers and local staff are courteous and friendly”
“friendly”
“customer service associates were very nice”
“Frank and Tony were friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“highly recommend this company and would hire again”
“experience was terrible and would counsel others to look elsewhere”
“would not choose this company again”
“never use this company again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“headquarters staff lacks professionalism”
“professional”
“no professionalism or proper communication”
“either lying or incompetent demonstrates lack of professionalism”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no effort to rectify issues with extra charges”
“no solution provided to rectify the situation”
“will go above and beyond with any "issues"”
“made decision without speaking to me”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“did not care for my items”
“multiple items were damaged beyond repair”
“everything arrived in perfect condition”
“delivered all items with nothing broken”
Customer Insights
Cost: $ 1330.00 from 8 historical data points
Interstate Move Duration: 7 days from 8 reviews
Great Crew Members
| Staff at Manchester | good experience at the Manchester facility |
| Frank, Tony | Frank and Tony were awesome to deal with |
| POD Team | relieved my moving stress |
| wonderful drivers | drivers who deliver/pick up the PODS are wonderful |
| Alberto | Alberto was very helpful and friendly |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
Ready to start your move?
Is this your moving company?
Claim your company listing to get connected with customers, enhanced placement, and more!
Claim My Free Listing Now
Additional Resources
Braintree Town Moving Services
