Five Stars Movers is an award-winning, family-owned local and long-distance moving company based in Boston, MA. Since 2005, they have provided quality moving services in Boston, MA using their 30 years of experience in the industry. They offer both residential and commercial moving services, including packing, unpacking, and setting up furniture and equipment. Their service area covers local, interstate, and long-distance relocations. Customers commend Five Stars Movers for their personalized, professional service, competitive prices, and Spanish-speaking representatives.
Five Stars Movers
based on 1046+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
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About Five Stars Movers
Additional Cities Served: Providence, Cambridge, Quincy, Newton, Lawrence, Framingham, WalthamShow More >
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Moving Services
- Residential Moving
- Local Moving
- Long-Distance Moving
- Interstate Moving
- Commercial Moving
- Specialized Moving Services
- Packing Services
- Packing Supplies
- Moving and Storage Services
- Apartment Moving
Massachusetts Moving License
Active
Last Checked: 03/01/22USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Five Stars Movers
We analyzed and organized the customer reviews of Five Stars Movers in Boston, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Five Stars Movers based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
6.82/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“incredible job moving with no damage”
“they are efficient and a pleasure to work with”
“Absolutely terrible experience, would give negative rating if possible”
“great work by movers”
2. Punctuality
5.91/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they came on time”
“showed up on time as committed”
“Arrive a bit late but not too bad”
“arrived earlier than expected”
3. Affordability
5.61/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Predatory pricing and additional charges”
“called the pricing predatory”
“made a fortune off us, probably over $10K profits”
“very reasonable in price”
4. Communication
4.85/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“were very transparent and respectful”
“Poor communication throughout the process”
“poor communication and stopped responding”
“never return a phone call”
5. Stick to Prices
3.54/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Attempted to add charges after packing”
“tried to add charges after packing”
“strategy of bidding low, then announcing different price”
“worked to rectify the issue without additional charges”
6. Speed
8.27/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Very efficient”
“worked swiftly and professionally”
“worked amazingly fast”
“They were quick and efficient”
7. Friendliness
7.99/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“gentlemen were pleasant and happy to deal with”
“they are a pleasure to work with”
“had a good attitude towards the task”
“very professional, well mannered”
8. Will Hire Again
6.19/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire Five Star Movers again in a moment”
“recommend them very highly”
“would NEVER use this company again”
“emphatically stated will NEVER use this company again”
9. Professionalism
6.72/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Defensive attitude, no accountability”
“very professional, well mannered and VERY hard workers”
“crew was very professional”
“worked professionally throughout the day”
10. Conflict Handling
2.85/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“No effort to right the wrongs made”
“did not rectify damages or packing issues”
“worked to help rectify the issue on the spot”
“no response to issues, very poor service”
11. Precision & Care
6.3/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“everything was wrapped and taped beautifully”
“careful with items”
“tons of damage (stripped fasteners/threads) and lazy packing”
“nothing was damaged or lost”
Customer Insights
Cost: $ 3483.00 from 12 historical data points
Local Move Duration: 4 hours from 9 reviews
Interstate Move Duration: 18 days from 20 reviews
Great Crew Members
| Erica | Erica was communicative and helpful |
| Tony, Orlando, Jose | moved my whole apartment safely and timely |
| Erika | Erika was extremely helpful. |
| Tony,Gustavo,Julian | Tony and everyone at the office were prompt, Gustavo and his crew, as well as Julian and his crew performed well |
| John | John kept in contact prior to the move |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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