Phoenix Moving & Storage is a professional moving company based in Boston, MA, servicing customers throughout the United States with its high-quality, reliable moving solutions. Their services include local and long-distance moves, packing and unpacking services, loading and unloading, and even storage solutions. Offering its services to both residential and commercial customers, Phoenix Moving & Storage is not only available for Boston clients but also provides services for those looking for movers in Cambridge, MA. Customer satisfaction is the company's priority and it ensures a stress-free moving experience. With competitive rates and customizable solutions for every budget, you can rest assured that your move will be handled professionally. The company is fully licensed with the Massachusetts Department of Public Utilities and carries Cargo, Motor Vehicle, and General Liability Insurance.
Phoenix Moving & Storage
Ranked Top 10 Best Movers in Boston, MA
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.Error. Please try again later.
About Phoenix Moving & Storage
Additional Cities Served: Worcester, Cambridge, Quincy, Lynn, Newton, Somerville, FraminghamShow More >
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Moving Services
- Local Moving
- Interstate Moving
- Packing Services
- Storage Solutions
- Piano Movers
- Packing and unpacking services
- Loading and unloading
- Moving with Storage
- Delicate handling of your stuff
- Clean, fully stocked moving trucks
Awards
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Customer Reviews of Phoenix Moving & Storage
We analyzed and organized the customer reviews of Phoenix Moving & Storage in Boston, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Phoenix Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Very efficient and professional service.”
“these guys are the best”
“prompt, hardworking and professional”
“Artur and Alex provided exceptional service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“They were punctual.”
“came right on time”
“guys were prompt”
“Arthur and Alex came right on time at 8am”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Phoenix's offer is the most reasonable”
“quote was more than 50% less than other companies”
“price was reasonable”
“got my money's worth”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Walter was very organized and communicative”
“They called me 15 mins in advance”
“gave a 15 minute call before arriving”
“Walter was quick to respond and accommodating”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“they sent me a partial refund for the misquote”
“no hassle to change moving date and address”
“The quote was accurate and fair”
“rate was as quoted”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Moved everything quickly in one hour and 15 minutes”
“Arthur and Alex were quick and efficient”
“finished the move in a short amount of time”
“Did everything within 5 to 6 hours”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“They were very polite”
“Artur and Alex are personable and helpful”
“crew worked nonstop”
“they were cordial”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“will always use them when needed.”
“would hire again”
“used them both times”
“I would definitely use them again next time”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Very professional crew.”
“were professional”
“Were polite and explained terms clearly”
“service is exceptional and professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“they took the time to reach out and apologize”
“enthusiastic about adjusting the furniture as needed”
“Delved into problems and were ready to help”
“helped me reschedule free of extra charge”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“packed everything very carefully”
“they were careful with the move”
“all items arrived undamaged”
“They carried everything with extreme level of care”
Customer Insights
Local Move Duration: 3 hours from 11 reviews
Great Crew Members
| Walter | commended for excellent call handling. |
| Walter | Walter was very accommodating and ensured a seamless move |
| Arthur, Alex | Arthur and Alex were efficient and polite |
| Artur, Alex, Walter | Artur and Alex provided exceptional service, Walter very communicative |
| Walter,Arthur,Alex | Walter was accommodating, Arthur and Alex worked efficiently |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Boston Moving Services
