As a family-owned and operated moving company for over 25 years, Troy Moving & Storage understands that moving is not something any family looks forward to. That’s why it is dedicated to making your moving day an experience that is stress-free for you and your family by providing full-service moving solutions that cover everything you’ll need to get your belongings from point A to point B without breaking your back or your wallet. With its years of experience, the professional movers of Troy Moving & Storage can make the usually time-consuming process of moving into a seamless transition, giving you more time in the day to focus on settling into your new home. For more details about other available moving services in the area, you can also check out Worcester, MA's top-rated movers.
Troy Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Troy Moving & Storage
Additional Cities Served: Lowell, Lynn, Nashua, Lawrence, Framingham, Haverhill, MethuenShow More >
Moving Services
- Household Packing
- Office Packing
- Internal Moves
- Affordable Services
- Trucks - Pods - Crates Loaded or Unloaded
- Pianos
- Storage
- Free In-Home Estimates
- Multiple Locations to Serve You
- Emergencies Welcomed
Massachusetts Moving License
Active
Last Checked: 03/01/22If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards
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Customer Reviews of Troy Moving & Storage
We analyzed and organized the customer reviews of Troy Moving & Storage in Worcester, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Troy Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great work by movers”
“great work by movers”
“fantastic job by the moving team”
“Terrible experience”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they showed up on time”
“they are very prompt”
“Two workers instead of three, over time limit”
“arrived on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“gave tips to save money”
“Price was reasonable”
“Overpriced for not great service”
“his rates were competitive”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“very responsive and explained everything”
“nice but kept putting on hold”
“Troy was extremely communicative”
“no prior communication about delay”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“came under their quote”
“Forced to pay extra amount beyond time limit”
“Troy was very up front with his quote”
“ended up paying $150 less than estimated”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“move was completed in less time than estimated”
“Went over time limit”
“moved everything promptly”
“worked fast”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“team was polite”
“courteous”
“Troy and his workers are nice”
“workers were engaging”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend this company and would hire again”
“HIGHLY RECOMMEND and would hire again”
“would absolutely recommend and use them again”
“would not hire again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“team was hardworking and polite”
“Troy was very unprofessional”
“crew conducted themselves well”
“workers weren’t efficient and owner is pushy”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“items arrived damaged, no effort to right wrongs”
“were rude when called about lost items”
“Went above and beyond to ensure satisfaction”
“hard to find someone to repair, no follow-up”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Pieces missing, furniture incomplete”
“took great care of both new furniture and antique woodwork”
“heavy boxes stacked on top of fragile items”
“packed and moved everything promptly and safely”
Customer Insights
Local Move Duration: 4 hours from 7 reviews
Great Crew Members
| Troy | mentioned positively |
| Troy | Troy led a hardworking and polite team |
| Jason, Mark, Adam | took good care of us, and I appreciate it |
| Troy, Cory, Jose | Troy and his workers are nice and conducted themselves well |
| Troy | explained the process and options well, engaged well with us |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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