UNITS Moving and Portable Storage of Northeast MA
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Additional Cities Served: Framingham, Waltham, Fitchburg, Marlborough, Gardner
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Customer Reviews of UNITS Moving and Portable Storage of Northeast MA
We analyzed and organized the customer reviews of UNITS Moving and Portable Storage of Northeast MA in Newton, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for UNITS Moving and Portable Storage of Northeast MA based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great experience from start to finish”
“Units was just what we needed for our large home addition”
“Steve and Dylan made the experience appreciable and easy.”
“Awesome experience with the company”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“delivered exactly when we wanted”
“Able to deliver the unit fast”
“delivered same day, contacted before and after pickup”
“they arrived when they said they would”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Better prices than national firms”
“Affordable and clean units”
“compared prices and theirs were the best”
“Price better than anything else”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“easy to communicate with”
“Highly responsive and personalized service”
“staff was friendly and easy to work with”
“seth responded quickly and kept us updated”
5. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“delivery and pick up was seamless and fast”
“Super quick delivery”
“no rush in packing and unpacking process”
6. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Steve and Dylan were easy to work with.”
“Owner knew my name and personal details”
“staff was friendly”
“every single person was pleasant”
7. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not use any other company”
“Highly recommend Units”
“Highly recommend working with Steve and Dylan.”
“Would definitely hire them again”
8. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional staff are second to none”
“dylan was very professional”
“Very professional”
“took so much stress out of our move”
9. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“my furniture came out as it went into it, no damage”
“Our stuff was well taken care of and secure”
“everything was in perfect condition when unloaded”
“Items were in same condition as packed”
Great Crew Members
| Steve, Dylan | Made the move uncomplicated despite complex needs. |
| Seth, Dylan | seth made the process clear and dylan made sure we were satisfied |
| Seth | Thank you Seth |
| Seth | Thanks, Seth and his crew |
| Seth, Steve, Dylan | Seth or Steve for organizing, Dylan as the delivery driver |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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