Real Deal Van Lines Review
Looking to hire Real Deal Van Lines? See our detailed 11-point review based on our independent analysis of Real Deal Van Lines, 87 other Worcester moving companies, and 394 moving companies in Massachusetts.
Key Takeaways:
- Overall rating: 6.65 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Real Deal Van Lines Inc. is a fully licensed and insured moving company serving the greater New England area. It has a team of professionals experienced in residential, business, and in-home relocations. This Worcester, MA moving company performs full-service moves, which include packing, wrapping, and padding all furniture and disassembling and reassembling necessary items. This company also has a secure and digitally monitored facility if you need overnight storage. You can rest assured that your belongings will be safe in its care. Real Deal takes your safety seriously. Every employee is drug tested and has criminal background checks to ensure they’re experienced in their field. Real Deal Van Lines opened its doors in 2013. It charges no extra fees for pianos, gun safes, pool tables, bulky items, or stairs.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Real Deal Van Lines & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.56 | ↓ -8.9% | 290 | 117 | 71.3% | |
| Punctuality | 8.34 | ↑ 4.5% | 120 | 28 | 81.1% | |
| Affordability | 6.99 | ↓ -7.7% | 93 | 49 | 65.5% | |
| Communication | 5.87 | ↓ -21.0% | 97 | 82 | 54.2% | |
| Stick to Prices | 5.13 | ↓ -13.9% | 52 | 66 | 44.1% | |
| Speed | 8.32 | ↓ -1.5% | 163 | 38 | 81.1% | |
| Friendliness | 8.42 | ↓ -3.6% | 224 | 47 | 82.7% | |
| Will Hire Again | 7.37 | ↓ -8.4% | 297 | 124 | 70.5% | |
| Professionalism | 7.16 | ↓ -12.5% | 192 | 91 | 67.8% | |
| Conflict Handling | 1.85 | ↓ -54.5% | 9 | 87 | 9.4% | |
| Precision & Care | 6.19 | ↓ -21.9% | 127 | 100 | 55.9% |
Recent Real Deal Van Lines Reviews
Quality - 7.56/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 8.34/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 6.99/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 5.87/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 5.13/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 8.32/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 8.42/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 7.37/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 7.16/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 1.85/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 6.19/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Real Deal Van Lines
- Local moves
- Long-distance moves
- Cross-country moves
- International moves
- Small moves
- Piano moving
- Pool table moving
- Appliance moving
- Furniture moving
- Packing services
Licenses
State & federal license information
Massachusetts Moving License
Status: Active (last checked: 4/29/25)Massachusetts Moving License Information
- License Number:
- License Status: Active
- Date Issued: -
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 6/28/25)- USDOT: 2370807
- MC: 882349
- ENTITY TYPE: Carrier
4
Registered Trucks, Tractors, or Vans
4
Registered Drivers
6/20/24
Most Recent USDOT Update
60,000
Annual Interstate Miles (2023)
Detailed Customer Insights
Based on our analysis of Real Deal Van Lines's customer reviews:
3 hrs
Local Move Duration
based on 32 reviews
2 days
Interstate Move Duration
based on 5 reviews
Average Cost
$727.00
based on 9 historical data points
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Awards
Contact Real Deal Van Lines
- 39 Spruce St, Leominster, MA, 01453
- (978) 991-0955
- https://www.realdealvanlines.com/
Follow Real Deal Van Lines:
How we ranked the top Massachusetts movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Massachusetts.
Rating Methodology
Here's the methodology we used to come up with the best movers in Massachusetts:
Our original review-based ranking algorithm
We started with a total of 394 companies that offer moving services in the Massachusetts area.
From these 394 companies, we analyzed a total of 68,784 reviews dating all the way back to July 2005.
We also reviewed a total of 216 state and federal moving licenses from these 394 companies and 1,465 different 3rd party review and social profiles.
Each of the ~68,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 220,145 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 28,165 Worcester moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Massachusetts moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
