Allen & Coles Moving Systems is a full-service professional moving and storage company based in New England with over 20 years of experience. The company has three locations in Maine, New Hampshire, and Massachusetts, enabling them to serve the greater New England area with personalized and affordable moving services. As a North American Van Lines agent, they also provide international moving services. In addition to residential and commercial moving, Allen & Coles offers short-term and long-term storage options at three locations in the New England area. Founded in 1986 by Julian Coles, the company has received multiple Quality Awards and has a team of NAVL Vanguard Award-winning drivers.
Allen & Coles Moving Systems
based on 310+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Allen & Coles Moving Systems
Additional Cities Served: Chicopee, Leominster, Fitchburg, Marlborough, Gardner
Moving Services
- Residential Moving
- Commercial Moving
- International Moving
- Storage Services
- Local Moving
- Long Distance Moving
- Move Preparation
- Commercial Storage
- Residential Storage
- Specialized Moving
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Customer Reviews of Allen & Coles Moving Systems
We analyzed and organized the customer reviews of Allen & Coles Moving Systems in Worcester, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Allen & Coles Moving Systems based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
6.95/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“recommend this company and would hire again”
“party kids dropped things, no precautions taken”
“great disappointment with the service”
“This company deserves the lowest rating.”
2. Punctuality
6.05/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they were not punctual in providing a quote”
“estimator did not show up as scheduled”
“They showed up on time.”
“no one showed up for the appointment”
3. Affordability
6.07/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Price off by 3k and additional cost after belongings picked up”
“most reasonable quote received”
“price was perfect for what they needed to accomplish”
“additional unexpected charges”
4. Communication
5.18/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“no response to texts or follow-ups”
“hard to get estimate and communication felt scammy”
“no clear communication from estimator”
“The customer service is awful.”
5. Stick to Prices
4.41/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“did not stick to their timeline for providing a quote”
“They overbilled me.”
“Quoted price off by 3k and additional charges after pickup”
“billing raises questions regarding my final invoice”
6. Speed
6.04/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Delivery delayed by weeks”
“tried to fit a 2-day move into one day”
“very efficient service ”
“time spent on breaks was charged”
7. Friendliness
8.21/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“kids were doing shots, unprofessional behavior”
“crew was doing shots and puking”
“were very respectful”
“were very easy to work with ”
8. Will Hire Again
6.25/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not hire due to lack of communication”
“felt like they were playing games with pricing”
“recommend this company and would hire again”
“would not hire due to unprofessionalism”
9. Professionalism
6.56/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“unprofessional handling of quote process”
“complete lack of professionalism shown”
“unprofessional, doing shots and dropping things”
“lack of care resulting in damages”
10. Conflict Handling
1.64/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not attempt to right the wrong adequately”
“offered minimal damage reimbursement”
“did not take responsibility for the problems.”
“No accountability taken for issues”
11. Precision & Care
6.01/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“dropped items, no precautions for furniture or walls”
“damaged irreplaceable family heirloom”
“They do not care about your belongings”
“dropped things and gashed walls”
Great Crew Members
| AJ | AJ made a significant positive impact |
| Dave | Dave was excellent |
| Bill B.,Scott | Bill was very informative and reassuring. Scott kept in close touch and solved problems creatively. |
| Carrie Niedzwecki | confidence, trust-building, and professional guidance were outstanding. |
| Matt, Brian | worked tirelessly, everything reassembled |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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