Vanguard Moving Services, Inc

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MoversChevron RightMassachusettsChevron RightQuincyChevron RightVanguard Moving Services, Inc
based on 208+ data points
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About Vanguard Moving Services, Inc

Vanguard Moving Services, Inc is a Massachusetts-based, family-owned moving company that has been in business for over 15 years. The company's operations are concentrated in Cape Cod, Nantucket, Martha's Vineyard, Plymouth and South Shore, MA, and it also offers nationwide moving services. Committed to delivering a more personal, worry-free experience, Vanguard Moving Services handles every part of the moving process, from door to door, without outsourcing. Their services include residential and corporate moving, a versatile 'White Glove Delivery' service, and cross-country moving. With well over a decade of industry experience, Vanguard prides itself on its technical expertise and unparalleled service quality, distinguishing it from many other movers in Malden, MA.

Moving Services

  • Residential Moves
  • Office Moves
  • Coast To Coast
  • White Glove Delivery

Massachusetts Moving License

Active

Last Checked: 04/29/25
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

1056544

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Vanguard Moving Services, Inc

We analyzed and organized the customer reviews of Vanguard Moving Services, Inc in Quincy, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Vanguard Moving Services, Inc based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.23/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

Vanguard's level of service is outstanding

Highly recommend Vanguard and MELINDA's crew

thoroughly easy and pleasant experience

thoroughly easy and pleasant experience

2. Punctuality

6.28/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

crew was on time

did not deliver when they said

no show on delivery date and late subsequent updates

they showed up on time

3. Affordability

4.35/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

cost me over $7000

paid triple what was originally contracted

tried to overcharge by $4000

ended up costing hundreds of more dollars

4. Communication

6.39/10

Nationwide Average: 7.53/10

Reviews Mention icon

Recent Reviews Mention...

kind and extremely helpful staff

every staff member was extremely helpful

called me the night before delivery without any notice

did not respond to phone calls or emails

5. Stick to Prices

3.28/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

charged extra after breaking items

more than doubled the price without notice

demanded more money than agreed upon

tried to change quoted price by $4000

6. Speed

7.03/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

moving crew was efficient

crew was efficient

took over a month to deliver

delivery delayed beyond agreed date

7. Friendliness

8.72/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

Tom and Julie have built a caring and cooperative team

Crew was very courteous

every staff member was kind

every staff member was kind

8. Will Hire Again

6.87/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

amazed by service and would recommend using Vanguard

recommend this company and would hire again

would 100% call Vanguard

would 100% call Vanguard again

9. Professionalism

7.74/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

professional and well-trained movers

Organized, efficient, and courteous conduct

crew was skillful with larger/awkward items

impressed by how skillfully managed items

10. Conflict Handling

2.5/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

no effort shown to rectify the delayed delivery situation

BBB rating is a big fat F.

They go above and beyond

refused to acknowledge responsibility for negligence.

11. Precision & Care

6.71/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

MELINDA went above and beyond caring for sentimental items

great care of all of our belongings

took great care of all belongings

items were broken

Great Crew Members icon

Great Crew Members

Tom, Juliepraised for building an outstanding organization and training
MELINDAtruly treats belongings as if they were their own
TomTom is a knowledgeable owner with fantastic techniques
Tom, JulieTom and Julie deserve praise for their professionalism
Tom, JulieTom and Julie are wonderful to work with
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Vanguard Moving Services, Inc

Location
74 Ferndoc St, Hyannis, MA, 02601
Phone
(508) 484-8375
Link
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