Rainbow Movers

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based on 520+ data points
Circle Info

About Rainbow Movers

Rainbow Movers, a Boston-based moving company, has been providing moving services since 1918 when it was founded by James McEnaney. Still owned and operated by the McEnaney family, the company offers a variety of moving and storage solutions for residential, corporate, and international clients. Rainbow Movers' corporate moving services include corporate relocations, office relocations, and various commercial logistic services. They cater to the Boston Metropolitan Area, including Worcester, MA. The company, which prides itself on its A+ Better Business Bureau rating and WBE Certification, has won the North American Moving Services Fastest Growing Agent Award on the East Coast.

Moving Services

  • Residential Moving
  • Corporate Moving
  • International Moving
  • Storage Services
  • Local and Long-Distance Moving
  • Corporate Relocations
  • Commercial Logistic Services
  • Office Relocations
  • Commercial Moving
  • Short-Term and Long-Term Storage Solutions

Massachusetts Moving License

Active

Last Checked: 03/01/22
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2225016

ENTITY TYPE

Broker

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Rainbow Movers

We analyzed and organized the customer reviews of Rainbow Movers in Worcester, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Rainbow Movers based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.78/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

Worst most unprofessional moving company

excellent experience with Rainbow Movers

perfect service with polite and respectful crew

wonderful and fast service

2. Punctuality

7.69/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

arrived on time

coordinated with the facility on moving dates

they showed up within the given window

move was on time

3. Affordability

6.93/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

charged us almost $10,000

"whatever we are paying, it was worth it"

pricing is competitive

Fair price

4. Communication

6.35/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

answered all my anxious questions

they walked us through the process, answering questions

poor response to complaint

kept in touch throughout the process

5. Stick to Prices

8.03/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

no mention of price changes, so assuming stuck to quoted prices

not a nickel more than quoted

provided a fair estimate and stuck to it

quoted price greatly increased unexpectedly

6. Speed

8.68/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

very quick but still perfect service

everything arranged making it homey and cozy quickly

very fast at moving items

were in and out within 15 minutes

7. Friendliness

8.65/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

unprofessional moving company

Andre and Sherri were compassionate and professional

polite and respectful

they were friendly

8. Will Hire Again

7.23/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

worst company ever dealt with

would hire Rainbow Movers again

would call them for our retirement move

would hire again

9. Professionalism

7.67/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

most unprofessional moving company

Jim knows his business, crew WORKED

they put the client first, professional

lack of professionalism in handling tasks

10. Conflict Handling

2.73/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

did not care at all because we did not take the insurance

put the client first even with loss of business

did not attempt to fix the issue

unable to right a wrong.

11. Precision & Care

6.93/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

they broke and lost items

nothing was broken

carefully handled items without bumping walls

handled items with great care

Great Crew Members icon

Great Crew Members

Jim, Samantha, BryanJim knows his business, Samantha answered questions, Bryan and crew worked effectively
Andre Tongo, Sherri Lynchthey were compassionate and answered our questions
Samantha, Kim, Tim, Bobby, Michaelspecial shout out - recommend these crew members
Erincoordinated everything and ensured safety of items, friendly and professional
Alex, Matt, ConnorAlex led the team exceptionally, Matt and Connor were great supports
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Rainbow Movers

Location
19 National Dr, Franklin, MA, 02038
Phone
(508) 528-4111
Link
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