With over a decade of experience, Coach USA Moving and Storage is a large moving company providing residential and commercial moving services. They offer a wide range of services including local and long-distance moving, business relocation, and secure temporary storage services. The company prides itself on being dedicated to ensuring safe, quick, and hassle-free moves. Experienced in packing and moving logistics, they provide insurance and professional customer service. The company operates in 15 states while delivering to 48 states, signifying a significant reach and flexibility. They differentiate themselves through hands-on services, as they act as actual movers in Framingham, MA, not brokers.
Coach USA Moving and Storage
Coach USA Moving and Storage
based on 642+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Coach USA Moving and Storage
Additional Cities Served: Marlborough
Moving Services
- Local Moving
- Long Distance Moving
- Business Moving/Office Relocation
- Storage Services
- Residential Moving
- Commercial Moving
- Packing Services
- Material Supply for Packing
- Hassle-Free Moving
- Affordable Moving
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Customer Reviews of Coach USA Moving and Storage
We analyzed and organized the customer reviews of Coach USA Moving and Storage in Framingham, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Coach USA Moving and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
6.43/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Incredible company, would strongly recommend”
“great work by movers”
“Awesome moving company”
“great work by movers”
2. Punctuality
5.21/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Showed up at the agreed upon time”
“arrived right on time”
“They were on time”
“were on time”
3. Affordability
4.75/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Price was sensible”
“their prices are very reasonable”
“Their asking price are fair”
“Set aside me some cash”
4. Communication
5.21/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“super communication throughout the move”
“get in touch with me right away”
“Friendly and brief correspondence”
“they were very polite and informative”
5. Stick to Prices
2.84/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“had my move done in under 2 hours as estimated”
“quote was exactly what I paid at the end”
“trying to compensate only $200 for all this damage”
“gouged the price over initial quote”
6. Speed
6.15/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“SUPER FAST and EFFICIENT”
“had my move done in under 2 hours as estimated”
“completed the move in 2 days”
“worked fast”
7. Friendliness
6.75/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Friendly suggests high level of friendliness”
“they were very polite and informative”
“the crew was very professional and pleasant”
“the movers were friendly and polite”
8. Will Hire Again
5.83/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“recommend 100% and will definitely be using Coach USA again”
“Would strongly recommend”
“would recommend this company and would use again”
“recommend this company and would hire again”
9. Professionalism
6.52/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“they were so professional”
“They were effective and proficient”
“Ron answered all my questions”
“explained everything professionally and gave packing advice”
10. Conflict Handling
1.9/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not attempt to rectify item theft”
“no delivery of missing items after numerous calls”
“no help from corporate office except to file a claim”
“claims service is a joke, offered only $30”
11. Precision & Care
5.7/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Dealt with my things with care”
“careful in moving the kitchen and other home appliance”
“took the time to wrap all my belongings”
“took time to wrap and pack up items carefully”
Customer Insights
Cost: $ 8408.00 from 10 historical data points
Interstate Move Duration: 10 days from 11 reviews
Great Crew Members
| Terrance | worked non-stop and ensured safe arrival of items |
| Coach | helped repack boxes and protected furniture |
| Ron | Ron went over all the paperwork and answered questions |
| Ron | was the most professional mover and supervised well |
| Britnee | assistance was helpful and pleasant |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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