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Smart Penny Moving Review

Updated Jun 22, 2025
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Looking to hire Smart Penny Moving? See our detailed 11-point review based on our independent analysis of Smart Penny Moving, 120 other Boston moving companies, and 451 moving companies in Massachusetts.

Smart Penny Moving has an overall score of 9.14 out of 10. Based on our extensive analysis, this is an Exceptional score and places it in the top 86.32% of all movers in Massachusetts and the top 93.23% of moving companies nationwide. They score better than 388 movers in Massachusetts.

Key Takeaways:

  • Overall rating: 9.14 out of 10
  • Highest 11-point rating category: Friendliness
  • Our rankings and results are unbiased & backed by data… NOT paid promotions

About

Smart Penny Moving is a trusted and reliable moving company based in Massachusetts, with over nine years of experience and more than 10,000 satisfied clients. They have an A+ rating with the Better Business Bureau and are licensed and insured. They provide a range of services, including local and long-distance moves, commercial moves, packing, and storage. Movers in Boston, MA often find strong competition, and among these, with moving locations and storage facilities in Cambridge and North Reading, Smart Penny Moving distinguishes itself by being one of the few moving companies in Massachusetts to offer financing options to cater to customers' needs. They take pride in their efficient and gentle handling of clients' belongings.

Our Research

  • Analyzed 358 total reviews
  • Reviewed 6 social profiles and review listings
  • Checked for license verification at DPU & FMCSA
  • Crunched 498 data points pertaining to the above

11 Point Rating

MetricScorevs NationwidePositive ReviewsNegative ReviewsPositive Score
Quality9.51↑ 14.6%96496.0%
Punctuality9.39↑ 17.7%38295.0%
Affordability8.92↑ 17.8%19195.0%
Communication9.30↑ 25.2%34294.4%
Stick to Prices8.81↑ 47.8%80100.0%
Speed9.59↑ 13.6%40197.6%
Friendliness9.75↑ 11.7%520100.0%
Will Hire Again9.36↑ 16.4%93594.9%
Professionalism9.33↑ 14.1%51394.4%
Conflict Handling7.37↑ 81.4%30100.0%
Precision & Care9.18↑ 15.8%43393.5%

Recent Smart Penny Moving Reviews

Quality - 9.51/10

Overall quality of the service provided on moving day.

Recent Customer Praises
quick and careful move felt like high-quality service
Smooth move and highly recommend
Recent Customer Complaints
Overall Review Distribution
Positive
96 (96.0%)
Negative
4 (4.0%)

Additional Details

Moving Services Offered by Smart Penny Moving

  • Local moving services
  • Long-distance moving services
  • Commercial moving services
  • Packing services
  • Plastic moving crates
  • Order materials for moving
  • Storage services
  • Cheap moving services
  • Hourly moving services
  • Last-minute moving services

Awards

Smart Penny Moving Rating Image 2025 award
Top 10 Movers in Boston, MA 2024 award
Top 3 Movers in Boston, MA 2023 award
Top 10 Movers in Boston, MA 2022 award

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Ranking history

Created with Highcharts 12.2.0ExceptionalSuperbFabulousVery GoodGoodYearOverall RatingSmart Penny Moving201620172018201920202021202220232024678910

11-Point Rating Comparison

Comparison of Smart Penny Moving 11-point ratings vs Massachusetts and nationwide averages.

Created with Highcharts 12.2.011-Point Rating CriteriaCompany9.519.398.929.38.819.599.759.369.337.379.188.58.217.827.746.498.628.888.248.424.48.168.448.077.697.535.998.588.918.188.314.078.0178910QualityPunctualityAffordabilityCommunicationStick to PricesSpeedFriendlinessWill Hire AgainProfessionalismConflict HandlingPrecision & CareSmart Penny MovingMassachusetts AverageNationwide Average

How we ranked the top Massachusetts movers

Why you should trust us

We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Massachusetts.

Rating Methodology

Here's the methodology we used to come up with the best movers in Massachusetts:

Our data scientist working on the years of experience formula

Our original review-based ranking algorithm

We started with a total of 451 companies that offer moving services in the Massachusetts area.

From these 451 companies, we analyzed a total of 68,107 reviews dating all the way back to July 2005.

We also reviewed a total of 217 state and federal moving licenses from these 451 companies and 1,501 different 3rd party review and social profiles.

Each of the ~68,000 reviews was scored according to our detailed 11-point rating criteria

This gave us a total of 219,054 data points to compute individual company scores.

Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 24,162 Boston moving company data points from the past 2 years that carry more weight.

Bayesian averages calculated to fairly account for the differences between companies that are newer.

The Great Guys Moving 11-Point Rating Breakdown

Our 11-point rating criteria scores every Massachusetts moving company across 11 of the most important criteria for a succesful moving experience.

Quality

Overall quality of the service provided on moving day.

8.50/10 avg in Massachusetts from 40,619 reviews

Punctuality

Did the crew show up on-time with the required equipment?

8.21/10 avg in Massachusetts from 15,722 reviews

Affordability

How affordable was the moving service?

7.82/10 avg in Massachusetts from 11,098 reviews

Communication

Responsiveness before, during, and after the move.

7.74/10 avg in Massachusetts from 16,976 reviews

Stick to Prices

Was the final price consistent with the original quote?

6.49/10 avg in Massachusetts from 6,770 reviews

Speed

Efficiency without taking unnecessary time to increase costs.

8.62/10 avg in Massachusetts from 18,139 reviews

Friendliness

Was the moving crew cordial and friendly on moving day?

8.88/10 avg in Massachusetts from 22,415 reviews

Will Hire Again

How likely a customer is to hire the same movers again.

8.24/10 avg in Massachusetts from 41,053 reviews

Professionalism

Did the moving crew behave professionally on moving day?

8.42/10 avg in Massachusetts from 23,735 reviews

Conflict Handling

How well the company responds to accidents and issues.

4.40/10 avg in Massachusetts from 4,254 reviews

Precision & Care

Were walls scratched? Did furniture get damaged or lost?

8.16/10 avg in Massachusetts from 19,255 reviews