East Coast West Coast Express Review
Looking to hire East Coast West Coast Express? See our detailed 11-point review based on our independent analysis of East Coast West Coast Express, 124 other Cambridge moving companies, and 466 moving companies in Massachusetts.
Key Takeaways:
- Overall rating: 7.14 out of 10
- Highest 11-point rating category: Speed
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
East Coast West Coast Express is a professional moving company specializing in cross-country moves. With a team of trained professionals passionate about providing top-quality service, they aim to simplify the moving process for their customers. Their range of services includes residential moving, corporate moving, auto transport, professional packing, and moving insurance. Committed to ensuring the safety and protection of your belongings, they offer insurance from the onset of the move until all your items are safely unpacked at your new location. If you're looking for a range of services provided by experienced movers serving Cambridge, MA, East Coast West Coast Express might be a viable option for you. They also provide top-notch storage services and auto transport for all types of vehicles. Regardless of size or destination, East Coast West Coast Express strives to provide a stress-free moving experience.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between East Coast West Coast Express & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.63 | ↓ -8.0% | 7 | 1 | 87.5% | |
| Punctuality | 8.22 | ↑ 3.1% | 5 | 0 | 100.0% | |
| Affordability | 8.17 | ↑ 7.9% | 5 | 0 | 100.0% | |
| Communication | 7.14 | ↓ -3.9% | 2 | 0 | 100.0% | |
| Stick to Prices | 4.78 | ↓ -19.7% | 1 | 1 | 50.0% | |
| Speed | 8.31 | ↓ -1.5% | 4 | 0 | 100.0% | |
| Friendliness | 8.23 | ↓ -5.7% | 4 | 0 | 100.0% | |
| Will Hire Again | 7.48 | ↓ -7.0% | 7 | 1 | 87.5% | |
| Professionalism | 8.25 | ↑ 1.0% | 6 | 0 | 100.0% | |
| Conflict Handling | 2.17 | ↓ -46.6% | 0 | 1 | 0.0% | |
| Precision & Care | 8.13 | ↑ 2.6% | 5 | 0 | 100.0% |
Recent East Coast West Coast Express Reviews
Quality - 7.63/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 8.22/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 8.17/10
How affordable was the moving service?
Overall Review Distribution
Communication - 7.14/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 4.78/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 8.31/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 8.23/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 7.48/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 8.25/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 2.17/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 8.13/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by East Coast West Coast Express
- Auto Transport
- Packing
- Storage
- Moving Insurance
- Residential moving services
- Corporate moving services
- Professional packing services
- Insurance
- East Coast West Coast Express Moving-Out List for Fresh Parents Tips and Tricks
- Moving Tags Moving Day Tips, Packing Tips
Licenses
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Detailed Customer Insights
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Contact East Coast West Coast Express
- Cambridge, MA, N/A
- (617) 209-6584
- https://eastcoastwestcoastmovers.com/boston-long-distance-movers/
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How we ranked the top Massachusetts movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Massachusetts.
Rating Methodology
Here's the methodology we used to come up with the best movers in Massachusetts:
Our original review-based ranking algorithm
We started with a total of 466 companies that offer moving services in the Massachusetts area.
From these 466 companies, we analyzed a total of 68,004 reviews dating all the way back to July 2005.
We also reviewed a total of 216 state and federal moving licenses from these 466 companies and 1,516 different 3rd party review and social profiles.
Each of the ~68,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 218,662 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 21,122 Cambridge moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Massachusetts moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
