Small Haul Movers

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Customer Reviews of Small Haul Movers

We analyzed and organized the customer reviews of Small Haul Movers in Waltham, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Small Haul Movers based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

9.83/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

great moving job for heavy object

process was seamless from start to finish

great job by movers

great work by movers

2. Punctuality

9.68/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

on time despite the weather

quick and thoughtful

they were fast

they were on time

3. Affordability

9.44/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

very reasonable pricing

pricing very reasonable

cheapest quote of 5 different movers

on budget

4. Communication

9.81/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

informative phone calls and texts

strong communication and organization

incredibly communicative

good experience with follow-up and conversations

5. Stick to Prices

8.93/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

job came in under the quoted amount

final price fell right in price range

price was right, exactly as quoted

updated my moving quote

6. Speed

9.75/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

efficient despite unforeseen circumstance

quick and thoughtful

they were efficient

fast and efficient

7. Friendliness

9.87/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

David and Mike were very nice

John and Isiah were super kind

they were polite

they are polite

8. Will Hire Again

9.71/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

appreciate their work and cost efficiency

would absolutely recommend

will definitely use again

recommend this company and would hire again

9. Professionalism

9.82/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

David and Mike were very professional

professional and made me feel at ease

they were capable and efficient

professional!

10. Conflict Handling

7.04/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

quick problem solvers

very flexible with unexpected situations

no resolution when dresser not moved

very patient and helpful in weird situations

11. Precision & Care

9.75/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

handled everything with care

quick and thoughtful with items

respectful of my stuff

moved everything very carefully

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Customer Insights

Local Move Duration: 1.75 hours from 6 reviews

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Great Crew Members

David, MikeDavid and Mike were very professional and efficient despite issues
John, IsiahJohn and Isiah were super kind and professional
Isaiah, JonIsaiah and Jon did a great job
John, LiamJohn and Liam went above and beyond
JohnJohn is the best
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Small Haul Movers

Location
Boston, MA, 02108
Phone
(617) 622-5972
Link
Google
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