Roy's Moving Inc.

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based on 738+ data points
Circle Info

About Roy's Moving Inc.

Roy's Moving Inc. is an experienced moving company based in Boston, MA. The company provides comprehensive moving services throughout the Greater Boston area, handling both residential and commercial moves. Its services include local and long-distance moving, packing, and providing storage facilities. The packing assistance they offer aims to alleviate stress and significantly save time during the moving process. The company boasts a detailed tracking system to safeguard customer items. It has a strong reputation for great care of customer possessions and efficient transportation. Notably, they offer a free month of storage for customers who engage their moving services.

Moving Services

  • Local moves
  • Long-distance moves
  • Packing services
  • Storage services
  • Affordable rates
  • 1 month of free storage
  • Packing boxes available
  • Electrical boxes
  • Wardrobe boxes
  • Picture/Mirror boxes

Massachusetts Moving License

Active

Last Checked: 03/01/22
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

2428059

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Roy's Moving Inc.

We analyzed and organized the customer reviews of Roy's Moving Inc. in Cambridge, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Roy's Moving Inc. based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

7.43/10

Nationwide Average: 8.44/10

Reviews Mention icon

Recent Reviews Mention...

they were extremely gentle and went the extra mile

experience was so awful

great work by crew

great work by movers

2. Punctuality

6.89/10

Nationwide Average: 8.07/10

Reviews Mention icon

Recent Reviews Mention...

had a very tight timeline to move locally and they came through

Showed up within the time range

workers are punctual

super punctual

3. Affordability

5.8/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

massively up charged for our move

Price was fair and within range of other quotes

Reasonably priced compared to other quotes

prices were super reasonable

4. Communication

6.01/10

Nationwide Average: 7.53/10

Reviews Mention icon

Recent Reviews Mention...

responded well and were excellent listeners

communication seems to be poor

took 5 months to get back on our claim

communicate well

5. Stick to Prices

3.57/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

was not informed about full pack cost

massively up charged with hidden fees

estimate is wrong

Initial cost estimate was accurate

6. Speed

8.04/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

fast and always went the extra mile

they were quick

the last box stacked neatly in the garage

Quick, efficient, and effective

7. Friendliness

8.28/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

friendly, understanding, and excellent listeners

they were polite throughout the move

the guys are all very friendly

super friendly

8. Will Hire Again

7.03/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

thank YOU implies would hire again

would not tell others to use this company

felt compelled because experience was so awful

would definitely use them again

9. Professionalism

7.54/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

fantastic movers and professional behavior

crew were well-mannered and efficient

appreciated every interaction with the team

professional demeanor

10. Conflict Handling

1.96/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

customer service has not contacted as promised

took 5 months to get back on our claim

nobody can give me an update

working with Better Business Bureau to resolve issues.

11. Precision & Care

7.43/10

Nationwide Average: 8.01/10

Reviews Mention icon

Recent Reviews Mention...

they were extremely gentle with our stuff

nothing was broken or lost

furniture scuffed, broken, etc

handled the items with care

Customer Insights icon

Customer Insights

Cost: $ 2164.00 from 5 historical data points


Local Move Duration: 2.5 hours from 6 reviews

Interstate Move Duration: 9 days from 9 reviews

Great Crew Members icon

Great Crew Members

Mario G,Oscar,Noefriendly, understanding, responsive, fast, and went the extra mile
Milton or Wiltonkudos to crew member for good work
Noah, Noelshowed up with a wonderful spirit, ensured care of items
RoyRoy led a great move
Stevenmade the process smooth and stress free
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Roy's Moving Inc.

Location
270 Parsons St Suite 2, Boston, MA, 2135
Phone
(617) 202-3300
Link
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