Gentle Movers Boston

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MoversChevron RightMassachusettsChevron RightBostonChevron RightGentle Movers Boston
based on 496+ data points
Circle Info

About Gentle Movers Boston

Gentle Movers Boston, based in Hyde Park, MA, has been providing reliable and cost-effective moving and storage services for over three decades. They service commercial and residential customers locally, interstate, and internationally. They began as a company specializing in moving fine antiques, a skill, they've leveraged into other markets, ensuring that all items, regardless of their fragility or value, are handled with utmost care. Known for their attention to detail and unique approach to each move, they not only offer moving services but also storage, shipment tracking, and packing supplies. In their pursuit to maintain their stand among other Boston, MA movers, Gentle Movers prides itself on its reputation in the city.

Additional Cities Served: Quincy, Newton, Randolph Town, Franklin Town

Moving Services

  • Local moving
  • Long-distance moving
  • Residential moving
  • Commercial moving
  • Small move
  • Packing services
  • Storage services
  • Hourly moving services
  • Furniture moving
  • Last-minute moving
USDOT Interstate License
Circle Info

Not Authorized

for Interstate Moves

Last Checked: 01/10/25

USDOT

2252143

MC

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Gentle Movers Boston

We analyzed and organized the customer reviews of Gentle Movers Boston in Boston, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Gentle Movers Boston based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

4.47/10

Nationwide Average: 8.44/10

Reviews Mention icon

Recent Reviews Mention...

great moving services

did a very good job

would never recommend this company

it took them 12 hours for a simple move

2. Punctuality

3.7/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

they were on time

the movers arrived late

movers were late

arrived late twice

3. Affordability

2.75/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

ended up costing over $3,000

ended costing over $3,000

was double the hourly rate originally quoted

felt overcharged in total

4. Communication

3.36/10

Nationwide Average: 7.53/10

Reviews Mention icon

Recent Reviews Mention...

owner was rude and dismissive

hung up on three times without reason

manager is extremely unresponsive

give you the run around when it's time to pay up

5. Stick to Prices

1.44/10

Nationwide Average: 5.99/10

Reviews Mention icon

Recent Reviews Mention...

price increased upon arrival

charged more than initial quote

charged ridiculous fees just to get items back

listed as an "option", forced to use their movers.

6. Speed

3.45/10

Nationwide Average: 8.58/10

Reviews Mention icon

Recent Reviews Mention...

it took them 12 hours to mostly move out

took 7 hours with two guys for simple items

carried out items slowly

took A LOT of breaks and were very slow

7. Friendliness

7.53/10

Nationwide Average: 8.91/10

Reviews Mention icon

Recent Reviews Mention...

they were very pleasant

Ben and Apo were polite

disrespected on the phone

Movers were really nice

8. Will Hire Again

4.02/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

recommend this company and would hire again

would hire again

would never recommend this company

would never recommend this company

9. Professionalism

3.91/10

Nationwide Average: 8.31/10

Reviews Mention icon

Recent Reviews Mention...

polite and professional

unprofessional behavior by the movers

workers stand around waiting to be told what to do

Awful company provides the worst experience

10. Conflict Handling

1.26/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

the owner was dismissive of the situation

refuse to prorate the storage bill incorrectly charged

owner would not make reparations

give you the run around when it's time to pay up

11. Precision & Care

3.43/10

Nationwide Average: 8.01/10

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Recent Reviews Mention...

were very careful

take absolutely no care with belongings

they damaged my refrigerator

furniture was broken upon arrival

Customer Insights icon

Customer Insights

Cost: $ 1191.00 from 7 historical data points

Hourly Minimum: 1 hours from 3 reviews


Local Move Duration: 12 hours from 7 reviews

Great Crew Members icon

Great Crew Members

Ben, Diegodid a wonderful job and were very pleasant
BenBen was the lead worker mentioned
Ben, Apopolite and professional
BenBen was part of the phenomenal team
SteveSteve and the guys were amazing
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Gentle Movers Boston

Location
100 Business St, Boston, MA, 02136
Phone
(617) 333-3400
Link
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