Eagle Lines is a Boston-based moving company with over 25 years of experience in the industry, serving the New England area. As one of the movers in Boston, MA, the company provides local, long-distance, and international moving services for residential and commercial clients. Their trained professional staff ensures that clients' belongings are expertly protected, packed with care, and arrive safely at their new destination. Eagle Lines has built a reputation for providing streamlined and stress-free moving experiences, tackling everything from small, local moves to large-scale cross-country relocations.
Eagle Lines
based on 918+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
Moving Services
- Local Moving Services
- Long Distance Moving
- International Moving
- Commercial Services
- Professional Packing Services
Massachusetts Moving License
Active
Last Checked: 03/01/22USDOT Interstate LicenseIf you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.
If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of Eagle Lines
We analyzed and organized the customer reviews of Eagle Lines in Boston, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Eagle Lines based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
7.09/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Best company in Boston”
“great company”
“they took advantage of my innocence and overcharged.”
“Excellent job end to end”
2. Punctuality
7.48/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“showed up on time”
“Arrived on time”
“came 1.5 hours late”
“showed up right on time”
3. Affordability
7.62/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“I paid way too much money for this move.”
“charged almost double the estimate”
“Good communication and value”
“price increased close to $3000 unexpectedly”
4. Communication
5.76/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“customer service was smug and misleading”
“movers were incredibly dismissive”
“Good communication”
“Tai responded immediately, stayed on top of things”
5. Stick to Prices
5.61/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“representatives made verbal guarantees they didn't intend to honor”
“misleading about deposits”
“asked for extra money every time.”
“price increased after signing based on an estimate”
6. Speed
8.16/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Fast and efficient pack and load”
“worked as a team quickly”
“were professional and efficient”
“They delivered quickly”
7. Friendliness
7.7/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“guys were so kind”
“no empathy or effort from employees regarding issues”
“very professional and friendly”
“they are friendly”
8. Will Hire Again
6.36/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“would hire again”
“would not hire again due to negative experience”
“I will never trust this company again.”
9. Professionalism
6.47/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Professional to the last details”
“crew was unprofessional”
“tried to hide damage and were dismissive”
“threatened me with a lawsuit”
10. Conflict Handling
2.29/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not attempt to resolve the issue about delivery guarantee”
“reluctant to pay for damages”
“offered minimal fix and were dismissive”
“refuse to take accountability for damages”
11. Precision & Care
6.86/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“my imported lamps got damaged.”
“accidentally broke a knob and tried to hide it”
“several items were broken”
“everything wrapped carefully”
Customer Insights
Local Move Duration: 3.75 hours from 3 reviews
Interstate Move Duration: 6 days from 16 reviews
Great Crew Members
| Tai | movers were mentioned positively for responsiveness and smooth process |
| Rachael | Rachael was very prompt in answer |
| Tai | Tai was nice and helpful |
| Tai | always easily available and very patient |
| Rachel | Rachel was very professional and thorough |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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