Collegeboxes, a division of U-Haul, was established at Duke University in 1999 as a student-run business. Now, it provides full-service storage and shipping services to thousands of students across the U.S. This makes moving easier for many Boston, MA movers since Boston is a significant student city. They streamline the college moving process by picking up belongings from the student's room at the end of any semester, storing them, or shipping them anywhere (including internationally). They also offer direct shipping services and moving supplies. Collegeboxes takes pride in working with housing departments at schools to make dorm moving easier for students and parents and help schools manage move-in and move-out logistics efficiently.
Collegeboxes at U-Haul Moving & Storage at Mass Ave Boston
Collegeboxes at U-Haul Moving & Storage at Mass Ave Boston
based on 488+ data points 
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About Collegeboxes at U-Haul Moving & Storage at Mass Ave Boston
Moving Services
- Storage & Shipping
- Study Abroad
- Ship to School
- Direct Shipping
- International Shipping
- Pickup & Delivery
- Barcode Tracking & Live Updates
- Declared Valuation Protection
- Collegeboxes Supply Kit
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Customer Reviews of Collegeboxes at U-Haul Moving & Storage at Mass Ave Boston
We analyzed and organized the customer reviews of Collegeboxes at U-Haul Moving & Storage at Mass Ave Boston in Boston, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Collegeboxes at U-Haul Moving & Storage at Mass Ave Boston based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
3.21/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“negative stars and worst run location”
“Really bad customer service.”
“gave a four-star rating”
“horrible experience from the start”
2. Punctuality
3.29/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“had to wait more than half hour for truck.”
“they forgot to call to let me know about the issue.”
“made me wait in a long line”
“Nobody told him about the appointment”
3. Affordability
3.28/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“reasonable price for furniture pads but unexpected cleaning fee”
“extremely expensive due to added fees”
“had to pay MORE despite no fault of my own.”
“extremely expensive due to "bait-and-switch"”
4. Communication
2.58/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“ZERO customer service skills”
“Really bad customer service.”
“someone should improve the signage and communication”
“customer service was horrible.”
5. Stick to Prices
1.46/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“added a ton of random fees at the end”
“overbooked despite advance reservation”
“reservations were not filled.”
“did a "bait-and-switch" instead of the booked van”
6. Speed
5.72/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“working at an incredibly slow pace”
“employees stood around doing nothing”
“took 5 hours for hitch installation”
“epically slow regardless of busyness”
7. Friendliness
3.92/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Courtney was rude and sarcastic.”
“laughed in my face”
“young woman was rude, but the men were pleasant”
“staff was rude”
8. Will Hire Again
2.95/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not hire again due to poor experience.”
“would give negative stars if possible”
“would not hire again because of bad service.”
“would not recommend going here”
9. Professionalism
3.02/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Courtney was unprofessional.”
“associates treating customers rudely”
“the young man at propane was polite and pleasant”
“crew was unprofessional, on cell phones”
10. Conflict Handling
2.32/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no effort to rectify the mistake was made.”
“Paid for repairs but no apology.”
“did not apologize or correct mistake”
“Did not resolve the lack of parts issue”
11. Precision & Care
4.69/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Damaged under my car and the exhaust.”
“damaged my car”
“luggage had rat feces and was damaged”
“recommend getting a packet or two of blankets to prevent scratches”
Customer Insights
Cost: $ 30.00 from 3 historical data points
Local Move Duration: 4 hours from 3 reviews
Great Crew Members
| Kayla, Shenika, Shatora | they all showed positive attitudes |
| George, Kayla | George moved things around to help, Kayla was very helpful |
| Dixon | offered to carry the tank to my car |
| Jim | Great service and professionalism |
| James Desmond | James Desmond helped personally with the truck |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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