Boston Moving Services Review
Looking to hire Boston Moving Services? See our detailed 11-point review based on our independent analysis of Boston Moving Services, 101 other Boston moving companies, and 394 moving companies in Massachusetts.
Key Takeaways:
- Overall rating: 6.99 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Founded in the early 1960s, Boston Moving Services has over 60 years of experience serving as professional movers in the industry. Based in Boston, Massachusetts, the company provides local, long-distance, and international services, expanding from a single truck in Wellesley, Massachusetts to operating over 15 trucks with nearly 50 employees today. The company's variety of services include specialized services such as lab moves and both personal and business storage solutions in three different locations. Not only do they offer comprehensive residential and commercial moving solutions to customers in single and multi-family homes, apartments, condos, and various housing communities, but their team of well-trained, fully vaccinated, and background-checked employees are a testament to the professionalism of movers in Boston, MA.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Boston Moving Services & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.21 | ↓ -13.1% | 1 | 0 | 100.0% | |
| Punctuality | 7.21 | ↓ -9.7% | 1 | 0 | 100.0% | |
| Communication | 6.75 | ↓ -9.2% | 1 | 0 | 100.0% | |
| Friendliness | 7.67 | ↓ -12.1% | 1 | 0 | 100.0% | |
| Will Hire Again | 7.01 | ↓ -12.9% | 1 | 0 | 100.0% | |
| Professionalism | 7.29 | ↓ -10.8% | 1 | 0 | 100.0% | |
| Precision & Care | 7.16 | ↓ -9.6% | 1 | 0 | 100.0% |
Recent Boston Moving Services Reviews
Quality - 7.21/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 7.21/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Communication - 6.75/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Friendliness - 7.67/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 7.01/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 7.29/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Precision & Care - 7.16/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Boston Moving Services
- Local Moving Services
- Long Distance Moving
- International Movers
- Laboratory Moving
- Laboratory Medical Storage Services
- Storage Services
- Commercial and Personal Storage Solutions
- Quick Estimate Request
- Personal Banking Services (not related to moving)
- Financial Wellness Services (not related to moving)
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 7/01/25)- USDOT: 2503972
- MC: 868001
- ENTITY TYPE: Carrier
1
Registered Trucks, Tractors, or Vans
1
Registered Drivers
2/28/25
Most Recent USDOT Update
2,025
Annual Interstate Miles (2024)
Detailed Customer Insights
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Contact Boston Moving Services
- 101 Federal St Suite 1900 # 9396, Boston, MA, 02110
- (617) 203-6111
- https://bostonmoving.com/
Follow Boston Moving Services:
How we ranked the top Massachusetts movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Massachusetts.
Rating Methodology
Here's the methodology we used to come up with the best movers in Massachusetts:
Our original review-based ranking algorithm
We started with a total of 394 companies that offer moving services in the Massachusetts area.
From these 394 companies, we analyzed a total of 68,784 reviews dating all the way back to July 2005.
We also reviewed a total of 216 state and federal moving licenses from these 394 companies and 1,465 different 3rd party review and social profiles.
Each of the ~68,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 220,145 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 28,165 Boston moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Massachusetts moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
