With origins dating back to 1928, John Palmer Moving & Storage has built a strong reputation in providing a broad spectrum of services. From its base in Acton, Massachusetts, this company covers a variety of options, such as local and long-distance relocation of goods, corporate moves, storage solutions, and varied specialized services including furniture assembly and auto shipping. As an agent of Atlas Van Line, they are enabled to deliver services on a global scale. Over 88 years in the industry certainly speaks volumes of John Palmer Moving & Storage's commitment to superior customer service. To explore more options, you can check other top-notch movers in Springfield, MA, where you will find unbiased evaluations of the most reputed moving companies in the region.
John Palmer Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About John Palmer Moving & Storage
Additional Cities Served: Fall River, Framingham, Chicopee, Fitchburg, Marlborough, West Springfield Town, Gardner
Moving Services
- Local HomeServices
- Long Distance Storage Solutions
- International Packing Services & Custom Crating
- Employee Relocations
- Local & Long Distance Truck Scale
- Hotel Installations
- Auto Shipping
- Kitchen Cabinet Receiving & Delivery
- Certificate of Insurance
- Cheap Moving Services
Massachusetts Moving License
Active
Last Checked: 04/29/25If you’re moving across state lines, you likely need to hire a moving company with a VALID USDOT license. This licensing information comes from the Federal Motor Carrier Safety Administration and applies to a moving company's ability to perform a long distance INTERstate move (for example: from California to Texas). If your move crosses state lines within the same commercial zone, or metropolitan area (for example: DC to Alexandria, VA), it is generally not considered an interstate move and a moving company may not need an "Active" license from FMCSA to perform this type of move. INTRAstate moves (within the same state or city) are regulated by state and local jurisdictions and licensing requirements vary according to locale.Not Authorized
for Interstate Moves
Last Checked: 01/10/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of John Palmer Moving & Storage
We analyzed and organized the customer reviews of John Palmer Moving & Storage in Springfield, MA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for John Palmer Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Super nice crew and seamless move”
“great work by Edwin and Garry”
“John Palmer made our move easier”
“crew was top notch and professional”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“They were a tad late but accommodated”
“were done in the agreed upon time”
“arrived on time and were ready to work”
“they called only 30 minutes before pickup time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“described as economical”
“found the rates cost-effective”
“Prices were really competitive”
“estimate was almost double that of others”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“they communicated beautifully with us”
“gave us advice and ideas”
“very accommodating”
“incredibly responsive throughout the process”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“Accommodated by not charging for missed time”
“no issues with quoted price mentioned”
“cost came in under their estimate”
“reservation was not honored as expected”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“Worked very fast”
“finished the job within the agreed time”
“efficient in their work”
“fast and efficient move”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Super nice crew”
“polite and courteous throughout”
“they were very polite”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Would recommend their company”
“couldn't be happier with the company”
“would recommend without reservations”
“would definitely hire John Palmer again”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“very professional and went above and beyond”
“professional handling and cleaning after work”
“most professional movers I have ever met”
“movers were complaining and yelling at us”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“No one came to uncrate the glass top as included in the cost”
“not willing to right the wrong of truck unavailability”
“helped with options outside of their company”
“eventually recovered documents, but with unnecessary difficulty”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“No issues with items being moved”
“carefully unrolled drop-cloths, no damage mentioned”
“went above and beyond with difficult stairs”
“handled all of our things with great care”
Great Crew Members
| Edwin, Garry | carefully maneuvered items and tidied up after |
| Victor, Gary, Justin | Victor, Gary, and Justin are the best |
| Nick | Nick did our walkthrough initially |
| Nick, Victor, Ajay, Gary, Edwin, Miguel, Alex, Xavier | thank you and positive day imply great crew members |
| Khristian, Garry, Victor | they were knowledgable and went above and beyond |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
Springfield Moving Services
