Established in 2002, Smartbox Moving and Storage is a provider of mobile, on-demand storage units, offering a non-traditional approach to portable storage. Serving individuals and businesses amidst the Bowie, MD movers, the company's service area covers local, statewide, and nationwide moves. Smartbox caters to varied moving and storage needs, including long-distance moving, short-term, or long-term storage units, local moving, and corporate moving. Their SMARTBOX portable storage bins are devised to streamline loading and unloading, maximizing coverage and protection for stored items. To augment their services, Smartbox partners with third-party vendors HireAHelper and Global Van Lines for delivering reliable moving labor services at competitive prices.
Smartbox Moving and Storage
About Smartbox Moving and Storage
Additional Cities Served: Aberdeen, Havre de Grace, New Carrollton, Chesapeake Beach
Moving Services
- Cheap moving services
- Local moving services
- Long-distance moving services
- Cross-country moving services
- Small moving services
- Last-minute moving services
- Hourly moving services
- Packing services
- Storage services
- Commercial moving services
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Customer Reviews of Smartbox Moving and Storage
We analyzed and organized the customer reviews of Smartbox Moving and Storage in Bowie, MD using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Smartbox Moving and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“SmartBox was fantastic”
“expensive and stressful move”
“horrible service provided”
“worst LONG DISTANCE MOVERS ever”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“box arrived on time”
“they never came on the scheduled Friday”
“they didn't pick up as scheduled and still haven't”
“the delivery was delayed by a day”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“payment was affordable”
“expensive move”
“overpriced for the service provided”
“Much more expensive at uhaul”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Zero communication from delivering office”
“poor communication about late delivery”
“never given me a call or an answer”
“no call backs or email responses to inquiries”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“No mention of price change, so sticking to quoted price presumed”
“charged 4 times the amount”
“mislabeled the space offered with the box.”
6. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“delivery and dropoff staff were nice and personable”
“Gwen was so so nice, friendly”
“Employees are very helpful”
“Staff has been courteous”
7. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would 100% use them again and recommend”
“cancelled the contract due to unreliability”
“hired another company which indicates dissatisfaction”
“would not hire again due to this experience”
8. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“Gil was a true professional”
“tried to blame everyone else”
“lack of professionalism in resolving issues”
“Professional and caring ”
9. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no attempt to rectify the delay or communicate”
“did not address the shipping issue”
“no attempt to address the delay issue”
“driver forgot to place my lock.”
10. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“not careful with items and damaged multiple items”
“my kid's bunkbed side piece is missing”
“nothing was damaged in shipment”
“Some furniture came back with chips ”
Great Crew Members
| Gil | put the boxes exactly where I wanted them |
| Chantel, Chris | Chantel easiest to do business with, Chris remembers us |
| Gwen | Gwen was so so nice, friendly |
| Chantell | Went above and beyond to help with a schedule change |
| Tammy | Made many extra phone calls to accommodate my schedule |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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