Old2New Movers is a moving company that prides itself on offering personalized service and attention to detail. Although their years of operation are not specified, they demonstrate a commitment to providing a high-quality customer experience. Based in an undisclosed location, the company's service area and number of locations are not provided. It is unknown whether they are a locally or family-owned and operated business or part of a nationwide corporation. Old2New Movers offers moving services, though specific details about their offerings are not available. The company stands out by emphasizing a focus on customer satisfaction and personalized care. For those who are looking for expert moving services in New Carrollton, MD, exploring the local scene could be beneficial.
old2new movers
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About old2new movers
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Customer Reviews of old2new movers
We analyzed and organized the customer reviews of old2new movers in New Carrollton, MD using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for old2new movers based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“outstanding job by movers”
“terrible experience overall”
“This time was a mess”
“Great job and took care of belongings”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“they never showed up”
“Showed up late and canceled last minute.”
“came on time as scheduled”
“they cancelled and were not on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“put me in a horrible position”
“Lost my deposit, making it expensive due to no service.”
“ripped me off for $250.00”
“Waste of time and money”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“no response to calls or texts”
“Gave me the runaround all day”
“Poor communication about cancellation and refund.”
“no response until hours later, not helpful”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“I still have not received my refund”
“Did not stick to agreed terms of deposit refund.”
“I still have not received my money back”
“did not stick to quoted price”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“decided to move the next day and still no show”
“never showed up”
“promised one day and took two”
“no move occurred ”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Jeff doesn't care, very unprofessional”
“made sure he had a mask and gloves on”
“Very unprofessional!!!”
“very professional and courteous”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would definitely not hire again”
“would highly recommend”
“I am sure I will not receive my refund”
“Would not use their services again.”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“unprofessional handling of situation”
“Handled the situation unprofessionally.”
“very unprofessional behavior by Jeff”
“VERY UNPROFESSIONAL.”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“did not attempt to fix the situation”
“I am sure I will not receive my refund”
“Did not attempt to refund deposit correctly.”
“did not attempt to rectify the situation”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Took care of belongings the entire process”
“My furniture was damaged”
“they dropped my washer now it is leaking”
“didn't complete moving all items, items potentially lost”
Customer Insights
Cost: $ 258.00 from 6 historical data points
Local Move Duration: 3 hours from 7 reviews
Great Crew Members
| Jeff | did an outstanding job, went above and beyond |
| Jeffrey | gave me the run around the entire day |
| Jeffery, Marcus | scammed me out of $150 and wasted my time |
| Jeff | Jeff is nice and hard working |
| Jeff | Jeff was upfront and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
New Carrollton Moving Services
