PODS Moving & Storage has been in business for nearly 25 years, revolutionizing the moving and storage industry with its portable storage containers. The company offers personalized moving and storage solutions tailored to customers' unique needs, ranging from local to long-distance moves. Based in the United States, PODS has multiple locations and operates in Canada, Australia, and the United Kingdom. The company provides various container sizes (8-foot, 12-foot, and 16-foot) and additional services, such as car shipping, moving supplies, and packing and loading help. With a focus on flexibility, adjustable scheduling, and customer support, PODS aims to make the Salisbury, MD moving experience seamless and stress-free.
PODS Moving & Storage
About PODS Moving & Storage
Additional Cities Served: Cambridge, Laurel, Princess Anne, Chincoteague, Crisfield, Snow Hill, RidgelyShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Packing and Loading Assistance
- Moving Supplies
- Car Shipping
- Commercial Moving
- Moving Helpers
- Moving and Storage Supplies
- Move In Services
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Salisbury, MD using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
6.83/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“great resource when moving”
“cost more than twice the numbers I was told on the phone”
“Brandon did an excellent job”
“had a great experience with the service”
2. Punctuality
4.99/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“had to wake up at 7 am and sit around for 3 hours”
“Timely delivery”
“had a delay and wasn't notified until the morning”
“they were on time”
3. Affordability
4.66/10
Nationwide Average: 7.69/10
Recent Reviews Mention...
“cost more than twice what was originally told”
“"got scammed $1500, indicates extremely expensive"”
“at a great price”
“Expensive”
4. Communication
5.4/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“drivers take time to explain the POD”
“hard to get through to by phone”
“"spent 3 days trying to get ahold of them"”
“communicated all the way through”
5. Stick to Prices
3.48/10
Nationwide Average: 5.99/10
Recent Reviews Mention...
“hidden fees and fine print nonsense”
“"Got scammed, implies not sticking to quoted prices"”
“offered a $200 settlement on a $400 claim”
“No mention of changing prices, implies satisfaction”
6. Speed
6.01/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“had to wait a full 6 hours for the pod”
“work quick and work well”
“took 21 days for container arrival”
“Could load and unload on our schedule”
7. Friendliness
8.06/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“courteous”
“both delivery drivers were very courteous”
“employees were excellent”
“very courteous and polite”
8. Will Hire Again
5.88/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would recommend a full service mover over this company”
“"WORST EXPERIENCE EVER, would definitely not hire again"”
“would definitely hire again”
“would hire again”
9. Professionalism
6.21/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“extremely poor customer service”
“Accommodating and courteous delivery drivers.”
“The drivers were professional”
“PODS Team was professional”
10. Conflict Handling
1.51/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no attempt to compensate for the shipping delay”
“claims department used stall tactics”
“no help regarding cut lock and tampered belongings”
“Damage claim from move out here from NM”
11. Precision & Care
7.33/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“no damage to any items”
“things arrived in great condition”
“my stuff wasn't damaged and they got it here safely”
“Damage claim from move out here from NM”
Customer Insights
Cost: $ 2502.00 from 3 historical data points
Great Crew Members
| Brandon | great experience |
| Brandon | offered awesome morning encouragement |
| Brandon | Brandon did an excellent job |
| drivers,call center | excellent service provided |
| Mike Nixon | Mike was considerate and provided exceptional service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
Contact PODS Moving & Storage
550 W Rd Ste 300 Gate 2, Salisbury, MD, 21801
(877) 770-7637
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