Eastern Moving & Storage

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based on 529+ data points
Circle Info

About Eastern Moving & Storage

Though the family-owned Eastern Moving & Storage started in 1979, the Bishop family has moving industry roots that date back to the early 1900s. With decades of industry experience, this Baltimore-based moving company specializes in local moves within Baltimore and across Maryland but also offers long-distance moves, international moving services, and storage services. Considering various other movers in Baltimore, MD, Eastern Moving & Storage always ensures to use highly-experienced and well-trained professional staff, so you have the best possible relocation experience. Licensed by the US DOT, the company is also a member of the American Moving and Storage Association (AMSA) and proudly displays its 'Pro Mover' certification.

Moving Services

  • Residential Moving
  • Packing
  • Storage
  • Office Moving
USDOT Interstate License
Circle Info

Authorized

for Interstate Moves

Last Checked: 01/09/25

USDOT

431521

ENTITY TYPE

Carrier

*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx

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Customer Reviews of Eastern Moving & Storage

We analyzed and organized the customer reviews of Eastern Moving & Storage in Baltimore, MD using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Eastern Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

8.4/10

Nationwide Average: 8.44/10

Reviews Mention icon

Recent Reviews Mention...

chipped furniture and broken TV stand

wouldn't recommend them

overall it was a bad experience

they lost a very expensive box and refused responsibility

2. Punctuality

8.2/10

Nationwide Average: 8.07/10

Reviews Mention icon

Recent Reviews Mention...

took nearly twice as long as estimated

took longer than the estimate to move me

They arrived promptly

were punctual

3. Affordability

7.24/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

total bill was thousands over what was quoted

upcharges for fuel and extra weight without proof

end price was even lower than our quote

owner did not refund for overcharged hours

4. Communication

6.8/10

Nationwide Average: 7.53/10

Reviews Mention icon

Recent Reviews Mention...

took two weeks to respond to inquiry

they increased our monthly storage rate without warning

got the run around for last 6 weeks

Eastern gave the run around and no repair options

5. Stick to Prices

5.28/10

Nationwide Average: 5.99/10

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Recent Reviews Mention...

charged us more than the estimate

total bill was thousands over what was quoted

upcharges not in original quote

end price was even lower than our quote

6. Speed

8.67/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

first crew took nearly twice as long

Tony and Larry were fast

moving took longer than initially estimated

movers ended up taking their sweet time

7. Friendliness

9.14/10

Nationwide Average: 8.91/10

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Recent Reviews Mention...

crew that delivered was good humored

never met a ruder individual

Tim and Jim showed a negative attitude

They were very friendly

8. Will Hire Again

8/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would not recommend and never use again

I wouldn't recommend them

would avoid this business in the future

STAY AWAY- NOT A REPUTABLE BUSINESS

9. Professionalism

8.5/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

crew disassembled furniture not supposed to

delivery crew was professional

they are the furthest from professional

blamed everyone but his company

10. Conflict Handling

3.11/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

no resolution provided for missing shelves

owner wasn't responsive about damages

refused to give insurance info for the lost box

did not actively help repair the sofa

11. Precision & Care

7.62/10

Nationwide Average: 8.01/10

Reviews Mention icon

Recent Reviews Mention...

chipped furniture and broken TV stand

damage to large items

they lost my professionally packed box

no problems with heavy pieces and tight corners

Customer Insights icon

Customer Insights

Local Move Duration: 4 hours from 5 reviews

Great Crew Members icon

Great Crew Members

Tim, Tony, LarryTim was quick and efficient, Tony and Larry worked hard
Todd, DeonteTodd and Deonte were exceptional
Tim Mabefabulous experience with him and his crew
TimTim was amazing
Tony, Larryhandled the moving very professionally and carefully
How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact Eastern Moving & Storage

Location
9716 Pulaski Hwy, Middle River, MD, 21220
Phone
(410) 391-7100
Link
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