Coleman American Moving Services has been providing moving solutions since 1914. With a diverse range of services, they cater to local, long distance, and international moves for both residential and commercial clients. They also offer specialized transportation services and corporate relocation programs. Founded by J.M. Coleman with unwavering dedication to customer service, the company has expanded its network across the United States and various markets worldwide. They are one of the compromise choices for those needing Hagerstown, MD moving services, providing a commitment to safe and simple moving experiences for families, businesses, and employees.
Coleman American Moving Services
About Coleman American Moving Services
Additional Cities Served: Bowie, Hagerstown, Laurel, Chesapeake Beach
Moving Services
- Residential Movers
- Commercial Movers
- International Movers
- Corporate Relocation
- Storage
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Customer Reviews of Coleman American Moving Services
We analyzed and organized the customer reviews of Coleman American Moving Services in Baltimore, MD using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Coleman American Moving Services based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
6.69/10
Nationwide Average: 8.44/10
Recent Reviews Mention...
“love this company, found them professional and trustworthy”
“Job well done shows high quality of service”
“Coleman team is great”
“great work by movers”
2. Punctuality
5.5/10
Nationwide Average: 8.07/10
Recent Reviews Mention...
“very professional, timely and prompt”
“Jody was on time”
“van arrived late both days”
“they didn't show up as scheduled”
3. Communication
5.34/10
Nationwide Average: 7.53/10
Recent Reviews Mention...
“great communication leading up to the pick-up”
“staff is easy to work with”
“stays in touch with me throughout”
“team members were verbally unprofessional”
4. Speed
6.98/10
Nationwide Average: 8.58/10
Recent Reviews Mention...
“everything was delivered promptly”
“loaded trailer in 45 minutes”
“move took significantly longer than expected”
“efficient when loading”
5. Friendliness
6.41/10
Nationwide Average: 8.91/10
Recent Reviews Mention...
“team was extremely professional”
“staff & movers are professional and efficient”
“acted like I was a burden”
“gentleman's rude remark felt unfriendly”
6. Will Hire Again
6.2/10
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“very happy with the early delivery”
“would highly recommend them to anyone”
“would definitely hire again”
7. Professionalism
6.63/10
Nationwide Average: 8.31/10
Recent Reviews Mention...
“crew was professional”
“Very professional service implies well-trained crew”
“team conducted themselves well and professionally”
“staff & movers are professional”
8. Conflict Handling
1.95/10
Nationwide Average: 4.07/10
Recent Reviews Mention...
“GM was disrespectful when I reported the issue”
“no help with missing items and damage”
“refusal to pick up boxes, dismissive response”
“will try to find the parts box”
9. Precision & Care
4.62/10
Nationwide Average: 8.01/10
Recent Reviews Mention...
“very careful with the furniture”
“None of my furniture or belongings were damaged”
“Jody was very careful with packing”
“they banged up the front door, walls, and door frames”
Great Crew Members
| Mary Claire Miller | Thank you implies appreciation for good work |
| Charlie, Cathy | Charlie and Cathy were great |
| John | John and his team were great to work with |
| Winne,Terry | careful with furniture and impressive service |
| Jody Rice | Jody provided excellent and careful service |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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Additional Resources
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