U-Box at U-Haul Review

Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 63 other Williamsport moving companies, and 423 moving companies in Maryland.
Key Takeaways:
- Overall rating: 6.09 out of 10
- Highest 11-point rating category: Affordability
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Founded in 1945 by L.S. "Sam" Shoen and Anna Mary Carty Shoen, U-Haul has been a key player in the self-moving industry for over 75 years. The company, headquartered in Phoenix, Arizona, U-Haul International expanded quickly from local trailer rentals to a large fleet of trucks, trailers, and other moving services across the United States and Canada. They offer a wide range of products that include truck rentals, trailers, self-storage units, U-Box containers, and moving supplies. Unique to U-Haul is their historical development of one-way rentals, which filled a vital post-World War II transportation need. Their customer base predominantly consists of do-it-yourself movers. U-Haul has also integrated unique financing plans, self-storage solutions, and online reservations over the years, demonstrating continued innovation in response to customer demands. Furthermore, they place a significant emphasis on their military support and pride themselves on their extensive dealer network that bolsters local economies. U-Haul remains a significant force in the moving industry, honored for its historical legacy and continued service innovation.
Our Research
- Analyzed 1 total reviews
- Reviewed 1 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 1 data points pertaining to the above
11 Point Rating
Metric | Score Out of 10 | vs Nationwide Comparison between U-Box at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
---|---|---|---|---|---|---|
Affordability | 7.13 | ↓ -5.9% | 1 | 0 | 100.0% |
Recent U-Box at U-Haul Reviews
Affordability - 7.13/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by U-Box at U-Haul
- International Moving
- College Moving
- Military Moving
- Moving Labor
- Self-Storage
- Moving Supplies
- U-Box Containers
- Trailer Hitches
- Packing and Unpacking Services
- Furniture Moving
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 7/05/25)- USDOT: 428414
- MC: 881318
- ENTITY TYPE: Carrier
29
Registered Trucks, Tractors, or Vans
71
Registered Drivers
4/07/25
Most Recent USDOT Update
641,500
Annual Interstate Miles (2024)
Detailed Customer Insights
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Contact U-Box at U-Haul
- Hancock, MD, 21750
- (301) 790-1800
- https://www.uhaul.com/Locations/UBox-Containers-near-Hagerstown-MD-21740/947053/
How we ranked the top Maryland movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Maryland.
Rating Methodology
Here's the methodology we used to come up with the best movers in Maryland:

Our original review-based ranking algorithm
We started with a total of 423 companies that offer moving services in the Maryland area.
From these 423 companies, we analyzed a total of 39,508 reviews dating all the way back to April 2007.
We also reviewed a total of 13 state and federal moving licenses from these 423 companies and 1,156 different 3rd party review and social profiles.
Each of the ~39,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 120,601 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 18,934 Williamsport moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Maryland moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?