Movers USA Review
Looking to hire Movers USA? See our detailed 11-point review based on our independent analysis of Movers USA, 95 other Chevy Chase moving companies, and 429 moving companies in Maryland.
Movers USA has an overall score of 8.27 out of 10. Based on our extensive analysis, this is a Very Good score and places it in the top 71.27% of all movers in Maryland and the top 69.7% of moving companies nationwide. They score better than 305 movers in Maryland.
Key Takeaways:
- Overall rating: 8.27 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Movers USA, based in Jessup, Maryland, has been providing top-notch moving and storage services since 1995, covering a broad area from Maryland to Virginia. Celebrating nearly three decades of operation, this company has established itself as a respected and recommended entity within the busy Capital Region. Movers USA prides itself on delivering personalized service tailored to each client's specific needs, ensuring satisfaction and a smooth transition, whether local, across state lines, or international. The company offers a comprehensive range of services, including residential, commercial, and industrial moves, along with urgent and small move capabilities. Movers USA emphasizes no hidden fees, timely arrivals, and 100% customer satisfaction, backed by a fleet of custom-built trucks and skilled movers. Beyond moving services, they provide professional packing and valet storage solutions designed to handle everything from basic storage needs to high-value items, all secured in climate-controlled facilities. Movers USA's commitment to ethics and community service is evidenced by its adherence to the ProMover program, BBB accreditation, and involvement in charitable efforts like Move For Hunger. Their emphasis on customer feedback and continuous quality improvement sets them apart in the relocation industry.
Our Research
- Analyzed 20 total reviews
- Reviewed 1 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 55 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Movers USA & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 8.90 | ↑ 7.3% | 13 | 0 | 100.0% | |
| Punctuality | 7.89 | ↓ -1.1% | 2 | 0 | 100.0% | |
| Affordability | 7.13 | ↓ -5.9% | 1 | 0 | 100.0% | |
| Communication | 7.50 | ↑ 0.9% | 2 | 0 | 100.0% | |
| Speed | 8.71 | ↑ 3.2% | 4 | 0 | 100.0% | |
| Friendliness | 8.72 | ↓ -0.1% | 5 | 0 | 100.0% | |
| Will Hire Again | 8.84 | ↑ 9.9% | 14 | 0 | 100.0% | |
| Professionalism | 8.85 | ↑ 8.3% | 8 | 0 | 100.0% | |
| Precision & Care | 8.71 | ↑ 9.9% | 6 | 0 | 100.0% |
Recent Movers USA Reviews
Quality - 8.90/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 7.89/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 7.13/10
How affordable was the moving service?
Overall Review Distribution
Communication - 7.50/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 8.71/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 8.72/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 8.84/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 8.85/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 8.71/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Movers USA
- Local Moving
- Long-Distance Moving
- International Moving
- Residential Moves
- Commercial Moves
- Industrial Moves
- Small Moves
- Urgent Moves
- Personalized Moves
- Packing Services
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 1/11/25)- USDOT: 981371
- MC: 414146
- ENTITY TYPE: Carrier
4
Registered Trucks, Tractors, or Vans
11
Registered Drivers
2/07/23
Most Recent USDOT Update
298,000
Annual Interstate Miles (2022)
Detailed Customer Insights
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Awards
How we ranked the top Maryland movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Maryland.
Rating Methodology
Here's the methodology we used to come up with the best movers in Maryland:
Our original review-based ranking algorithm
We started with a total of 429 companies that offer moving services in the Maryland area.
From these 429 companies, we analyzed a total of 38,920 reviews dating all the way back to April 2007.
We also reviewed a total of 11 state and federal moving licenses from these 429 companies and 1,150 different 3rd party review and social profiles.
Each of the ~38,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 119,777 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 14,123 Chevy Chase moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Maryland moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
