1st Class Moving and Storage Review
Looking to hire 1st Class Moving and Storage? See our detailed 11-point review based on our independent analysis of 1st Class Moving and Storage, 103 other Baltimore moving companies, and 423 moving companies in Maryland.
1st Class Moving and Storage has an overall score of 8.48 out of 10. Based on our extensive analysis, this is a Fabulous score and places it in the top 76.96% of all movers in Maryland and the top 73.98% of moving companies nationwide. They score better than 325 movers in Maryland.
Key Takeaways:
- Overall rating: 8.48 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
1st Class Moving and Storage approaches every relocation job with integrity, commitment, and refinement. For over 30 years, these moving professionals have been helping people transition into their new homes and offices in Baltimore and Washington. Whether it’s a hop across the neighborhood or a grueling expedition across state lines, these expert movers can make your journey smoother with their tried-and-true service. With 1st Class Moving, you can enjoy the convenience of having your furniture disassembled, wrapped in protective padding, packed up, unpacked, and reassembled – all in one go. They can also handle the transport of oversized items requiring extra care, even if it’s just a single piece of furniture. And don’t worry about where to store your items. 1st Class Moving has over a million cubic feet of climate-controlled storage space that you can use without paying those pesky deposits or administrative fees. This company is located in the charming town of Glen Burnie. Need more options? Looking for other reliable services? Find the best Baltimore, MD moving company options in our city mover’s page, where we have compiled a detailed list to make it easier for you. And remember, 1st Class Moving is rated A+ by the BBB.
Our Research
- Analyzed 463 total reviews
- Reviewed 6 social profiles and review listings
- Checked for license verification at FMCSA
- Crunched 1,245 data points pertaining to the above
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between 1st Class Moving and Storage & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.14 | ↑ 10.0% | 206 | 23 | 90.0% | |
| Punctuality | 9.27 | ↑ 16.2% | 100 | 9 | 91.7% | |
| Affordability | 9.06 | ↑ 19.6% | 57 | 6 | 90.5% | |
| Communication | 8.25 | ↑ 10.9% | 66 | 19 | 77.6% | |
| Stick to Prices | 7.93 | ↑ 33.1% | 29 | 8 | 78.4% | |
| Speed | 9.21 | ↑ 9.0% | 93 | 8 | 92.1% | |
| Friendliness | 9.72 | ↑ 11.3% | 104 | 2 | 98.1% | |
| Will Hire Again | 8.94 | ↑ 11.1% | 201 | 29 | 87.4% | |
| Professionalism | 9.31 | ↑ 13.8% | 117 | 10 | 92.1% | |
| Conflict Handling | 3.42 | ↓ -15.8% | 6 | 20 | 23.1% | |
| Precision & Care | 9.01 | ↑ 13.8% | 115 | 17 | 87.1% |
Recent 1st Class Moving and Storage Reviews
Quality - 9.14/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.27/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 9.06/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 8.25/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 7.93/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.21/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.72/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 8.94/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.31/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 3.42/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 9.01/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by 1st Class Moving and Storage
- Local Moving Services
- Interstate Moving
- Commercial Moving
- White-Glove Large-Item Moves
- Custom-Crating for Critical Items
- Packing Materials and Boxes
- Auto Transport
- Secure Storage Facilities
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 9/16/21)- USDOT: 1731789
- MC: 634503
- ENTITY TYPE: Carrier
1
Registered Trucks, Tractors, or Vans
1
Registered Drivers
1/28/20
Most Recent USDOT Update
4,000
Annual Interstate Miles (2019)
Detailed Customer Insights
Based on our analysis of 1st Class Moving and Storage's customer reviews:
7 hrs
Local Move Duration
based on 13 reviews
7 days
Interstate Move Duration
based on 3 reviews
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Awards
Contact 1st Class Moving and Storage
- Annapolis, MD, 21401
- (410) 449-7950
- https://movingwithclass.com/
Follow 1st Class Moving and Storage:
How we ranked the top Maryland movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Maryland.
Rating Methodology
Here's the methodology we used to come up with the best movers in Maryland:
Our original review-based ranking algorithm
We started with a total of 423 companies that offer moving services in the Maryland area.
From these 423 companies, we analyzed a total of 39,508 reviews dating all the way back to April 2007.
We also reviewed a total of 13 state and federal moving licenses from these 423 companies and 1,156 different 3rd party review and social profiles.
Each of the ~39,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 120,601 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 18,945 Baltimore moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Maryland moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
