Bayou Services Review
Looking to hire Bayou Services? See our detailed 11-point review based on our independent analysis of Bayou Services, 9 other Lake Charles moving companies, and 170 moving companies in Louisiana.
Bayou Services has an overall score of 9.13 out of 10. Based on our extensive analysis, this is an Exceptional score and places it in the top 94.61% of all movers in Louisiana and the top 92.61% of moving companies nationwide. They score better than 160 movers in Louisiana.
Key Takeaways:
- Bayou Services is the #1 Ranked Movers in Lake Charles, LA
- Overall rating: 9.13 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
With 35 years of experience, Bayou Services is a leading provider of transport and storage solutions for businesses of all sizes. This Lake Charles-based, locally owned business helps companies move to more than 180 countries around the world with its large fleet of transport vehicles, logistics expertise, and secure storage facilities. Bayou Services can move anything, from furniture to industrial equipment to entire manufacturing plants. It has a 45,000 square foot warehouse equipped with state-of-the-art security systems and designed with climate-controlled options to meet any business storage need that you may have. Bayou Services also offers residential moves, military family relocations, and packaging supplies, including dish barrel boxes for packing fragile items, such as glassware, dinnerware, and antiques. If you're looking for quality moving companies in Lake Charles, LA, don't hesitate to reach out to us.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Bayou Services & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.68 | ↑ 16.6% | 88 | 0 | 100.0% | |
| Punctuality | 9.55 | ↑ 19.7% | 24 | 0 | 100.0% | |
| Affordability | 6.90 | ↓ -8.9% | 3 | 1 | 75.0% | |
| Communication | 9.19 | ↑ 23.6% | 27 | 1 | 96.4% | |
| Speed | 9.68 | ↑ 14.7% | 29 | 0 | 100.0% | |
| Friendliness | 9.71 | ↑ 11.2% | 43 | 0 | 100.0% | |
| Will Hire Again | 9.58 | ↑ 19.1% | 78 | 1 | 98.7% | |
| Professionalism | 9.69 | ↑ 18.5% | 48 | 0 | 100.0% | |
| Conflict Handling | 8.38 | ↑ 106.1% | 5 | 0 | 100.0% | |
| Precision & Care | 9.31 | ↑ 17.4% | 25 | 0 | 100.0% |
Recent Bayou Services Reviews
Quality - 9.68/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.55/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 6.90/10
How affordable was the moving service?
Overall Review Distribution
Communication - 9.19/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.68/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.71/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.58/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.69/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 8.38/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 9.31/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Bayou Services
- Commercial Transport and Storage
- Moving & Transport
- Residential Relocation Services
- Commerical Moving
- Logistics
- Packing Supplies
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 12/05/24)- USDOT: 3013348
- ENTITY TYPE: Carrier
1
Registered Trucks, Tractors, or Vans
1
Registered Drivers
4/17/24
Most Recent USDOT Update
111,330
Annual Interstate Miles (2024)
Detailed Customer Insights
Based on our analysis of Bayou Services's customer reviews:
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Awards
Contact Bayou Services
- 2925 Industrial Ave, Lake Charles, LA, 70615
- (337) 602-6189
- https://bayou-services.com/
Follow Bayou Services:
How we ranked the top Louisiana movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Louisiana.
Rating Methodology
Here's the methodology we used to come up with the best movers in Louisiana:
Our original review-based ranking algorithm
We started with a total of 170 companies that offer moving services in the Louisiana area.
From these 170 companies, we analyzed a total of 19,092 reviews dating all the way back to April 2007.
We also reviewed a total of 27 state and federal moving licenses from these 170 companies and 528 different 3rd party review and social profiles.
Each of the ~19,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 49,929 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 6,592 Lake Charles moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Louisiana moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
