U-Pack Review
Looking to hire U-Pack? See our detailed 11-point review based on our independent analysis of U-Pack, 17 other Lafayette moving companies, and 170 moving companies in Louisiana.
Key Takeaways:
- Overall rating: 6.57 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Pack is a moving company that has been providing affordable and convenient long-distance moving solutions since 1997. Based in Fort Smith, Arkansas, the company operates nationwide and offers door-to-door moving services for homes of all sizes and situations. U-Pack's services include long-distance moving, military moves, cross-country moving, senior moving, student moves, job relocation, and small moves. The company focuses on customer support with experienced consultants who guide customers through each step of the moving process. U-Pack's rates include fuel costs, ensuring customers can stay within their budget, and they offer tools and resources to assist with packing and moving tasks.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Pack & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.19 | ↓ -13.4% | 1 | 0 | 100.0% | |
| Punctuality | 7.15 | ↓ -10.3% | 1 | 0 | 100.0% | |
| Communication | 6.69 | ↓ -9.9% | 1 | 0 | 100.0% | |
| Will Hire Again | 6.99 | ↓ -13.2% | 1 | 0 | 100.0% |
Recent U-Pack Reviews
Quality - 7.19/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Punctuality - 7.15/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Communication - 6.69/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Will Hire Again - 6.99/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Additional Details
Moving Services Offered by U-Pack
- Long Distance Moving
- Cross Country Moving
- Senior Moving
- Student Moves
- Job Relocation
- Small Moves
- Compare Moving Services
- Long Distance Military Moves
- Door-to-door moves for homes of all sizes
- Quick delivery with 24/7 shipment tracking
Licenses
We do not currently have license data to display for U-Pack
Detailed Customer Insights
We do not currently have insights to display for U-Pack
Error. Please try again later.
Contact U-Pack
- 1038 Walker Rd, Lafayette, LA, 70506
- (844) 611-4582
- https://www.upack.com/moving-companies/louisiana/lafayette
Follow U-Pack:
How we ranked the top Louisiana movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Louisiana.
Rating Methodology
Here's the methodology we used to come up with the best movers in Louisiana:
Our original review-based ranking algorithm
We started with a total of 170 companies that offer moving services in the Louisiana area.
From these 170 companies, we analyzed a total of 19,092 reviews dating all the way back to April 2007.
We also reviewed a total of 27 state and federal moving licenses from these 170 companies and 528 different 3rd party review and social profiles.
Each of the ~19,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 49,929 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 6,551 Lafayette moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Louisiana moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
