1-800-PACK-RAT Moving and Storage

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1-800-PACK-RAT Moving and Storage
MoversChevron RightLouisianaChevron RightNew OrleansChevron Right1-800-PACK-RAT Moving and Storage
based on 96+ data points
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About 1-800-PACK-RAT Moving and Storage

1-800-PACK-RAT Moving and Storage is a company focused on providing convenient, secure, and affordable moving and storage solutions. They offer all-steel, portable storage and moving containers to keep your items safe and secure. Their services include long-distance moving, local moving, on-site storage, and secure warehouse storage with a nationwide network of over 65 facilities. Additionally, the company offers business solutions for moving containers and storage needs. They aim to make moving and storage simple by delivering their containers directly to your door and picking them up when ready. If you are in need of expert moving services in New Orleans, LA, the company assures the highest level of customer satisfaction.

Additional Cities Served: Kenner, Gretna, Harahan, Berwick, Madisonville

Moving Services

  • Local Moving Solutions
  • Long-Distance Moving Solutions
  • Cross-Country Moving Solutions
  • On-Site Storage Solutions
  • Secure Warehouse Storage Solutions
  • All-Steel Containers
  • Business Solutions
  • Cheap Services
  • Hourly Services
  • Packing Services

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Customer Reviews of 1-800-PACK-RAT Moving and Storage

We analyzed and organized the customer reviews of 1-800-PACK-RAT Moving and Storage in New Orleans, LA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for 1-800-PACK-RAT Moving and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:

1. Quality

4.74/10

Nationwide Average: 8.44/10

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Recent Reviews Mention...

DO NOT RECOMMEND THIS COMPANY!!!!

Take my advice and go with a different company

worst experience ever had

great service and prices

2. Punctuality

2.41/10

Nationwide Average: 8.07/10

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Recent Reviews Mention...

they could not give me a scheduled time of arrival

had to fight to get our delivery on time

delivery was delayed without notification

delivery drivers were late 3 times

3. Affordability

4.44/10

Nationwide Average: 7.69/10

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Recent Reviews Mention...

charged extra for next day delivery and specific timing

great prices

very expensive

there's an unexpected pick up fee.

4. Communication

2.92/10

Nationwide Average: 7.53/10

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Recent Reviews Mention...

had to keep calling to get updates

containers still sitting in our driveway

customer service not helpful

ZERO for communication

5. Speed

3.75/10

Nationwide Average: 8.58/10

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Recent Reviews Mention...

failed to deliver on promised day, causing delays

potentially delayed for 2+ days

did not pick up the unit as scheduled

5 hours to load 6 boxes is very slow

6. Will Hire Again

3.89/10

Nationwide Average: 8.18/10

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Recent Reviews Mention...

would not hire this company again

Would never use again

would highly recommend them

feeling helpless and disgusted

7. Professionalism

6.32/10

Nationwide Average: 8.31/10

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Recent Reviews Mention...

absolute lack of professionalism

unprofessional behavior noted

handled everything professionally and satisfactorily

professional, answered all my questions, went above and beyond in knowledge

8. Conflict Handling

1.68/10

Nationwide Average: 4.07/10

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Recent Reviews Mention...

no mention of willingness to rectify issues

did not apologize or try to rectify

did not attempt to rectify the situation

How we review icon

How do we review a moving company?

Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?

Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:

  • 1. Quality

    Overall quality of the service provided on moving day.

  • 2. Punctuality

    Did the crew show up on-time with the required equipment?

  • 3. Affordability

    1 = extremely expensive, 10 = extremely affordable

  • 4. Communication

    Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?

  • 5. Stick to Prices

    Was a lowball quote provided to earn business only to see the final moving day price increase substantially?

  • 6. Speed

    Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!

  • 7. Friendliness

    Was the moving crew cordial and friendly to be around on moving day?

  • 8. Will Hire Again

    How likely a customer is to hire the same movers again for their next move.

  • 9. Professionalism

    Did the moving crew behave in a professional manner on moving day?

  • 10. Conflict Handling

    Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.

  • 11. Precision & Care

    Were walls scratched? Did furniture get scuffed, broken, or lost?

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Dependable Rankings You Can Count On!

Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:

  • No Paid Placements: Every company earns its spot through merit, not payment.
  • Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.

Contact 1-800-PACK-RAT Moving and Storage

Location
1420 Sams Ave Suite C, Harahan, LA, 70123
Phone
(800) 722-5728
Link
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