Having been in operation for nearly 25 years, PODS Moving & Storage offers convenient and flexible moving and storage services. The company provides portable storage containers besides a variety of extra services such as car shipping, moving supplies, and packing and loading assistance. Having over 3,000 associates across the U.S. and Canada, the company also extends international services to countries like Canada, Australia, and the United Kingdom. Boasting more than 245 Storage Center locations, the company offers multiple container sizes and caters to various industry needs. As movers in Baton Rouge, LA, they are devoted to delivering tailor-made solutions and superior customer service.
PODS Moving & Storage

About PODS Moving & Storage
Additional Cities Served: Zachary, Baker, Gonzales, Denham Springs, Donaldsonville, Ponchatoula, WalkerShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage Services
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and Storage Supplies
- Packing and Loading Support
- Move In Services
- Safely ship your vehicle
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Baton Rouge, LA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Pods gave my stuff to someone else.”
“Great service from the local folks in BR”
“great experience with PODS”
“worst move I've ever experienced”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Dropoff and pick-up happened exactly as predicted”
“several delays before an accident happened”
“contacted us an hour before with a delay”
“they continue changing the pickup date without informing me”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“cost us $1000 and an extra month of service”
“far too costly for long term usage”
“then charge you more to get your items back”
“charged me over 900 dollars unexpectedly”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Weeks of no contact from them.”
“Extremely responsive to an issue”
“no one answers or returns emails”
“attempts to communicate were met with denials”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“charged us an extra month of service due to delay”
“charge you more to get your items back”
“charged me over 900 dollars on a quote I never agreed to”
“charged on a quote I never agreed to”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“slow down our move significantly”
“Drivers were quick”
“they take forever to do anything”
“slow resolution and delivery process”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are friendly”
“drivers were awesome”
“Customer service rep laughed condescendingly”
“they are friendly”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Hope I don't have to go to court over this.”
“PODS is a great choice”
“would definitely hire PODS again”
“would rather do business with someone else”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“No adequate reassurance provided.”
“Drivers were very professional”
“pure garbage service”
“unprofessional and unethical experience”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“Still dealing with the fallout for over two months.”
“Extremely responsive to an issue”
“no communication or effort to rectify situation”
“every attempt to rectify was met with denials”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“Had to buy own stuff back due to their mistake.”
“Heat and rust damage to belongings.”
“possibly destroyed all of our possessions”
“my stuff was in good condition”
Customer Insights
Cost: $ 1679.00 from 4 historical data points
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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