Comfort Moving
Additional Cities Served: Richmond, Georgetown, Nicholasville, Independence, Shelbyville, Winchester, DanvilleShow More >
Awards
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Customer Reviews of Comfort Moving
We analyzed and organized the customer reviews of Comfort Moving in Lexington, KY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Comfort Moving based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“everything was very easy no trouble”
“they are hard working”
“they worked hard and did great”
“they were helpful and considerate”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“moved me in less than three hours”
“communicative about what time they would be there”
“They are very punctual”
“they were on time”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Price was reasonable”
“demanded more money than agreed”
“their rates are very good”
“great rate for the move”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“very communicative before and during the move”
“very helpful and thoughtful communication throughout”
“communicated each step professionally”
“friendly and great customer service”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“did not stick to quoted price”
“did not honor the promised 5% discount”
“no hidden surprises with costs”
“unexpected hourly rate from start of travel”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“very efficient with moving everything”
“got done faster than expected”
“got done very fast”
“moved in less than three hours indicates speediness”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they were very nice”
“Drew, Oscar, and Trevor were very respectful.”
“helpful and considerate crew”
“polite and courteous the whole time”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would hire again”
“would hire again because they did great”
“would hire again”
“Drew, Oscar, and Trevor did a wonderful job.”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“they are very professional”
“polite and conducted themselves professionally”
“professional”
“behaved professionally throughout the move”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“no attempt to right any wrongs”
“no regard to the time wasted”
“did not address concerns appropriately”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“handled with great care”
“considerate with items during the move”
“very gentle with my belongings”
“took a lot of care in wrapping all my furniture”
Customer Insights
Cost: $ 700.00 from 3 historical data points
Local Move Duration: 2.5 hours from 4 reviews
Great Crew Members
| Drew, Sam | great workers and very efficient |
| Sam, Tori, Oscar | great job, very quick, professional, and careful |
| Drew, Juan, Oscar | helpful and considerate during the move |
| Trevor, Keyon | took great care in moving, polite, and professional |
| Drew, Oscar, Trevor | were very respectful and did a wonderful job. |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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