Journeyman Moving Company Review
Looking to hire Journeyman Moving Company? See our detailed 11-point review based on our independent analysis of Journeyman Moving Company, 64 other Lexington moving companies, and 194 moving companies in Kentucky.
Journeyman Moving Company has an overall score of 9.27 out of 10. Based on our extensive analysis, this is an Exceptional score and places it in the top 98.26% of all movers in Kentucky and the top 95.34% of moving companies nationwide. They score better than 190 movers in Kentucky.
Key Takeaways:
- Journeyman Moving Company is the Top 3 Movers in Lexington, KY
- Overall rating: 9.27 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
Journeyman Moving, based in Russell Springs, Kentucky with offices in Louisville, Kentucky, and White House, Tennessee, has 15 years of experience in the moving industry. They serve a broad area including Southern Indiana, Kentucky, and Tennessee. Journeyman Moving is renowned for their wide range of specialized services, which include local and long-distance moves, packing and unpacking, and transportation of unique items like pianos and artwork. They are particularly noted for their transparent pricing and absence of hidden costs. Journeyman Moving distinguishes itself through a strong emphasis on customer satisfaction, integrity, and professionalism. This commitment is evidenced by their no-damage claims record for the month of January and the company's policy of providing bonuses to movers for careful handling of belongings. Their services cater to a variety of needs, including everything from small to large-scale moves, and even include junk removal and cleaning services. They also offer military discounts, highlighting a respect for service members, which aligns with their values of loyalty and integrity, instilled by the company's veteran founder.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Journeyman Moving Company & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.66 | ↑ 16.3% | 57 | 0 | 100.0% | |
| Punctuality | 9.38 | ↑ 17.6% | 14 | 0 | 100.0% | |
| Affordability | 9.31 | ↑ 22.9% | 12 | 0 | 100.0% | |
| Communication | 9.13 | ↑ 22.9% | 12 | 0 | 100.0% | |
| Stick to Prices | 8.49 | ↑ 42.3% | 4 | 0 | 100.0% | |
| Speed | 9.40 | ↑ 11.3% | 12 | 0 | 100.0% | |
| Friendliness | 9.27 | ↑ 6.2% | 12 | 0 | 100.0% | |
| Will Hire Again | 9.62 | ↑ 19.5% | 58 | 0 | 100.0% | |
| Professionalism | 9.56 | ↑ 16.9% | 28 | 0 | 100.0% | |
| Precision & Care | 9.30 | ↑ 17.3% | 14 | 0 | 100.0% |
Recent Journeyman Moving Company Reviews
Quality - 9.66/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.38/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 9.31/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Communication - 9.13/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 8.49/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Speed - 9.40/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 9.27/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.62/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 9.56/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Precision & Care - 9.30/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Journeyman Moving Company
- Local Moving
- Long-Distance Moving
- Packing and Unpacking Services
- Furniture Disassembly and Reassembly
- Transportation of Goods
- Storage Solutions
- Specialty Item Handling (e.g., Pianos, Artwork)
- Moving Supplies and Packing Materials
- Heavy Item Moving (e.g., Gun Safe, Pool Table, Piano)
- Furniture and Appliance Installation
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 7/04/25)- USDOT: 4211682
- ENTITY TYPE: Carrier
1
Registered Trucks, Tractors, or Vans
2
Registered Drivers
3/19/24
Most Recent USDOT Update
1
Annual Interstate Miles (2023)
Detailed Customer Insights
Based on our analysis of Journeyman Moving Company's customer reviews:
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Awards
Contact Journeyman Moving Company
- Russell Springs, KY, 42642
- (615) 390-0046
- https://www.journeymanmovingllc.com/
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How we ranked the top Kentucky movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Kentucky.
Rating Methodology
Here's the methodology we used to come up with the best movers in Kentucky:
Our original review-based ranking algorithm
We started with a total of 194 companies that offer moving services in the Kentucky area.
From these 194 companies, we analyzed a total of 32,830 reviews dating all the way back to June 2008.
We also reviewed a total of 16 state and federal moving licenses from these 194 companies and 508 different 3rd party review and social profiles.
Each of the ~32,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 74,610 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 10,486 Lexington moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Kentucky moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
