Established in 2012 in Louisville, DZ Moving and Storage offers secure storage facilities and efficient short and long-distance moving services across the country. Committed to making your next move your best move, it helps the local Louisville community and its neighboring areas with residential and commercial relocations. Providing high-quality end-to-end service, this family-owned mover has served almost 3,000 satisfied customers. With years of expertise and experience in the industry, DZ Moving also offers specialized white-glove service, including packing and shipping heavy and fragile items, performing cost-effective and reliable final mile deliveries for businesses, and carrying out quality inspections for warehouses.
DZ Moving and Storage

About DZ Moving and Storage
Additional Cities Served: Jeffersonville, Frankfort, Jeffersontown, Radcliff, Clarksville, Shelbyville, St. MatthewsShow More >
Moving Services
- Residential Moving
- Office Moving
- Long-Distance Moving
- Storage
Kentucky Moving License
Active
Last Checked: 06/09/22Authorized
for Interstate Moves
Last Checked: 01/09/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
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Customer Reviews of DZ Moving and Storage
We analyzed and organized the customer reviews of DZ Moving and Storage in Louisville, KY using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for DZ Moving and Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“rating should be -2, extremely dissatisfied”
“negligible care for my items”
“terrible experience”
“horrible and disgusting customer service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“started late at 9:15am”
“no call ahead”
“promised at 9 am, canceled, and late at 2 pm”
“no one showed up”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“rates were very fair”
“charged a reasonable amount”
“was going over my budget”
“company is affordable”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“did not inform me about missing items until too late”
“Terrible customer service”
“no return calls or response to multiple contact attempts”
“now they won't answer the phone”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“no hidden fees or travel time”
“I ended up owing them money”
“quoted price of 700, billed 1120 and charged 1187”
“Completely informed of all pricing prior to the move”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“tremendously slow move”
“taking more time to move, possibly due to being tired”
“packed up my apartment quickly”
“quick and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“rude management”
“courteous”
“polite movers”
“were fun to work around and engage with”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would NEVER use this company”
“would definitely not hire again”
“would not hire again”
“explicit discontent with the service provided”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“unprofessional behavior throughout”
“Thanks for your professionalism”
“Highly unprofessional!”
“highly unprofessional as described”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“offered to pay for the stolen sign”
“no response or willingness to address damages”
“Did not make any attempt to rectify the situation”
“no response to pictures of damage”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“took sign out and stuck it to dashboard”
“walls damaged, furniture scuffed, TVs and dryer damaged”
“worked conscientiously with no damages”
“Did not handle any items due to no-show”
Customer Insights
Cost: $ 1397.00 from 3 historical data points
Hourly Minimum: 2 hours from 4 reviews
Local Move Duration: 3 hours from 10 reviews
Interstate Move Duration: 2 days from 4 reviews
Great Crew Members
Richard, James | Richard and James damaged my TV |
DZ | quick, efficient and courteous |
Aaron | Aaron took the time to contact me and allowed to check cargo |
Stan | Stan was willing to help on short notice |
Aaron | Aaron went above and beyond |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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