U-Box at U-Haul Review
Looking to hire U-Box at U-Haul? See our detailed 11-point review based on our independent analysis of U-Box at U-Haul, 51 other Elsmere moving companies, and 185 moving companies in Kentucky.
Key Takeaways:
- Overall rating: 5.45 out of 10
- Highest 11-point rating category: Quality
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Box at U-Haul, part of the U-Haul International Inc. founded in 1945, is a reputable American moving truck, trailer, and self-storage rental firm offering solutions for do-it-yourself movers in Bromley, KY. The company operates out of Phoenix, Arizona, and has multiple locations across the US and Canada. U-Haul provides a range of services from self-storage units, moving boxes, packing supplies, LPG (propane) refill, trailer hitch installations, to storage container rentals. The unique U-Box Containers allow customers to fill up the provided moving containers, and U-Haul will store them or deliver them worldwide.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between U-Box at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 6.19 | ↓ -25.5% | 0 | 1 | 0.0% | |
| Communication | 4.84 | ↓ -34.8% | 0 | 1 | 0.0% | |
| Friendliness | 6.10 | ↓ -30.1% | 0 | 1 | 0.0% | |
| Will Hire Again | 6.04 | ↓ -24.9% | 0 | 1 | 0.0% | |
| Professionalism | 5.79 | ↓ -29.2% | 0 | 1 | 0.0% |
Recent U-Box at U-Haul Reviews
Quality - 6.19/10
Overall quality of the service provided on moving day.
Overall Review Distribution
Communication - 4.84/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Friendliness - 6.10/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 6.04/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 5.79/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Additional Details
Moving Services Offered by U-Box at U-Haul
- Trailer Hitches
- Moving Labor
- College Moving
- Military Moving
- Moving Supplies
- U-Box Containers
- Propane & Accessories
- Moving Helpers
- Secure Local Storage
- Truck Share 24/7
Licenses
State & federal license information
USDOT Interstate License
Status: Authorized for Interstate Moves (last checked 12/22/24)- USDOT: 428456
- MC: 882254
- ENTITY TYPE: Carrier
19
Registered Trucks, Tractors, or Vans
46
Registered Drivers
6/10/24
Most Recent USDOT Update
325,000
Annual Interstate Miles (2023)
Detailed Customer Insights
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Contact U-Box at U-Haul
- Bromley, KY, 41016
- (859) 342-8170
- https://www.uhaul.com/Locations/UBox-Containers-near-Elsmere-KY-41018/770069/
Follow U-Box at U-Haul:
How we ranked the top Kentucky movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Kentucky.
Rating Methodology
Here's the methodology we used to come up with the best movers in Kentucky:
Our original review-based ranking algorithm
We started with a total of 185 companies that offer moving services in the Kentucky area.
From these 185 companies, we analyzed a total of 31,525 reviews dating all the way back to June 2008.
We also reviewed a total of 13 state and federal moving licenses from these 185 companies and 489 different 3rd party review and social profiles.
Each of the ~31,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 71,178 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 10,716 Elsmere moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Kentucky moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
