UNITS of Kansas City
Ranked Top 3 Best Movers in Overland Park, KS

Additional Cities Served: Kansas City, Olathe, Shawnee, Lenexa, Leawood, Liberty, LansingShow More >

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Last Checked: 01/11/25*Note: this license information has not been manually verified. Please confirm all license information at https://safer.fmcsa.dot.gov/CompanySnapshot.aspx
Awards

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Customer Reviews of UNITS of Kansas City
We analyzed and organized the customer reviews of UNITS of Kansas City in Overland Park, KS using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for UNITS of Kansas City based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“Excellent customer service all around”
“Outstanding customer service experienced”
“great communication and always on time”
“made my move easier and more pleasurable”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“Delivery associate on time”
“always on time”
“they were timely”
“timely drop off and pick ups”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“much more affordable than others”
“extremely affordable compared to their competitors”
“very generous to help our nonprofit”
“great price”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Excellent customer service”
“Excellent communication throughout”
“great communication”
“they have been courteous, responsive, proactive”
5. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“quick to drop offs”
“Extremely efficient”
“move happened faster than we thought”
“Prompt pickup & delivery”
6. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“professional and friendly”
“Nick and Carolyn were very friendly”
“Driver was very friendly and courteous”
“Tommy was friendly”
7. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“Highly recommend”
“recommend this company and would hire again”
“would hire again”
“would hire again”
8. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“professional and friendly”
“courteous and proactive”
“very professional”
“staff conducted themselves well”
9. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“did zero damage to my driveway”
“handled items carefully”
“my stuff was handled smoothly”
“unit was clean and damage free”
Great Crew Members
Nick, Carolyn | Nick went above and beyond, Carolyn was a pleasure to work with |
Tommy | Tommy was friendly and efficient |
Tommy | even helped shovel snow in my driveway |
Carolyn | made this stressful time more manageable |
Thomas | very friendly, helpful, and professional |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?

Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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