Cita Van Lines
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.Additional Cities Served: Lansing, Parkville, Roeland Park, North Kansas City, Brookfield, Elwood
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Customer Reviews of Cita Van Lines
We analyzed and organized the customer reviews of Cita Van Lines in Kansas City, MO using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for Cita Van Lines based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“awesome and efficient”
“professional and fast service”
“did not recommend this company”
“made my move simple as could be”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“did not receive my stuff on time ”
“showed up”
“time frame was not correct ”
“quick and efficient”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“advertisement is fraudulent”
“service was terrible/horrific/bad ”
“shady ran business”
“best prices”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“zero to no updates or communication”
“kept calling and asking for information”
“so helpful”
“terrible/horrific/bad communication ”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“many hidden fees and double original quote”
“fraudulent advertisement and not as described”
“charged extra to bring items in ”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“very quick”
“delivered several days late”
“fast service”
“quick and efficient”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“they are kind”
“very quick and helpful”
“driver rude, bad impression ”
“so helpful”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“comfortable in a stressful situation”
“definitely would not go through this company to move again”
“would never hire again”
“horrible experience, reported to BBB ”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“very professional and thorough”
“did a great job”
“manager lied and gave excuses”
“professional service”
10. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“great getting us packed and loaded”
“delivered broken items and damaged boxes”
“quick and efficient”
“packed my furniture securely”
Great Crew Members
| Vitalii | handled my move professionally and kindly |
| Vitaly,KD,Carlos | Vitaly and his team helped with packing and loading, KD and Carlos efficient unloading |
| David | lied about David's first day |
| Stefan,Oleg | hardest workers |
| Stefan,Oleg | so helpful getting all of my furniture down |
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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