Truck Rental at U-Haul Review
Looking to hire Truck Rental at U-Haul? See our detailed 11-point review based on our independent analysis of Truck Rental at U-Haul, 36 other Van Meter moving companies, and 178 moving companies in Iowa.
Key Takeaways:
- Overall rating: 5.28 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
U-Haul has served do-it-yourself movers since 1945, continuously adapting and expanding its services nationwide and in Canada. Founded by L.S. "Sam" Shoen and Anna Mary Carty Shoen, the company addressed a gap in the market for affordable moving solutions, initiating its venture with rental trailers. Thanks to innovative strategies like one-way rentals and local dealership partnerships, U-Haul drastically grew its fleet, adding box trucks to meet residential moving demands. Now headquartered in Phoenix, AZ, U-Haul offers a variety of moving-related services, including vehicle rentals, self-storage units, moving supplies, trailer hitches, and propane servicing, characterizing itself by a vast network of rental locations and extensive fleet.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Truck Rental at U-Haul & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 6.61 | ↓ -20.4% | 1 | 1 | 50.0% | |
| Affordability | 4.56 | ↓ -39.8% | 0 | 1 | 0.0% | |
| Stick to Prices | 3.08 | ↓ -48.3% | 0 | 1 | 0.0% | |
| Friendliness | 7.40 | ↓ -15.2% | 1 | 0 | 100.0% | |
| Will Hire Again | 6.46 | ↓ -19.8% | 1 | 1 | 50.0% |
Recent Truck Rental at U-Haul Reviews
Quality - 6.61/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 4.56/10
How affordable was the moving service?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 3.08/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 7.40/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 6.46/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by Truck Rental at U-Haul
- Local Moving
- Long-Distance Moving
- International Moving
- College Moving
- Military Moving
- Packing and Unpacking Services
- Last-Minute Moving
- Storage Solutions
- Truck and Trailer Rentals
- Moving Supplies
Licenses
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Detailed Customer Insights
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Contact Truck Rental at U-Haul
- Van Meter, IA, 50261
- (515) 505-1064
- https://www.uhaul.com/Locations/Truck-Rentals-near-Waukee-IA-50263/793075/
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How we ranked the top Iowa movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Iowa.
Rating Methodology
Here's the methodology we used to come up with the best movers in Iowa:
Our original review-based ranking algorithm
We started with a total of 178 companies that offer moving services in the Iowa area.
From these 178 companies, we analyzed a total of 15,262 reviews dating all the way back to May 2007.
We also reviewed a total of 2 state and federal moving licenses from these 178 companies and 555 different 3rd party review and social profiles.
Each of the ~15,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 33,886 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 5,127 Van Meter moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Iowa moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
