Smooth Moves Inc. Review
Looking to hire Smooth Moves Inc.? See our detailed 11-point review based on our independent analysis of Smooth Moves Inc., 42 other Des Moines moving companies, and 173 moving companies in Iowa.
Smooth Moves Inc. has an overall score of 9.24 out of 10. Based on our extensive analysis, this is an Exceptional score and places it in the top 95.95% of all movers in Iowa and the top 94.81% of moving companies nationwide. They score better than 165 movers in Iowa.
Key Takeaways:
- Smooth Moves Inc. is the Top 10 Movers in Des Moines, IA
- Overall rating: 9.24 out of 10
- Highest 11-point rating category: Friendliness
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
This locally owned and operated moving company has been helping residents of Des Moines, IA, move since 2015. Smooth Moves Inc provides residential and commercial moving services for houses, apartments, offices, retail stores, and more. From furniture assembly to packing, this company's wide range of moving services makes it suitable for nearly any Iowa move. Smooth Moves also sells a variety of packing supplies, including boxes, mattress covers, packing paper, and more. Whether you're moving from a one-bedroom apartment or a large estate, Smooth Move's team of professional movers is trained and dedicated to providing customers with a stress-free experience.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between Smooth Moves Inc. & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 9.56 | ↑ 15.1% | 101 | 2 | 98.1% | |
| Punctuality | 9.43 | ↑ 18.2% | 34 | 1 | 97.1% | |
| Affordability | 9.12 | ↑ 20.4% | 27 | 0 | 100.0% | |
| Communication | 9.16 | ↑ 23.2% | 21 | 1 | 95.5% | |
| Stick to Prices | 9.26 | ↑ 55.3% | 14 | 0 | 100.0% | |
| Speed | 9.66 | ↑ 14.4% | 55 | 1 | 98.2% | |
| Friendliness | 9.74 | ↑ 11.5% | 57 | 0 | 100.0% | |
| Will Hire Again | 9.51 | ↑ 18.2% | 89 | 2 | 97.8% | |
| Professionalism | 9.52 | ↑ 16.4% | 58 | 1 | 98.3% | |
| Conflict Handling | 7.29 | ↑ 79.3% | 3 | 0 | 100.0% | |
| Precision & Care | 9.40 | ↑ 18.6% | 39 | 1 | 97.5% |
Recent Smooth Moves Inc. Reviews
Quality - 9.56/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 9.43/10
Did the crew show up on-time with the required equipment?
Overall Review Distribution
Affordability - 9.12/10
How affordable was the moving service?
Overall Review Distribution
Communication - 9.16/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Stick to Prices - 9.26/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 9.66/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Overall Review Distribution
Friendliness - 9.74/10
Was the moving crew cordial and friendly to be around on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Will Hire Again - 9.51/10
How likely a customer is to hire the same movers again for their next move.
Overall Review Distribution
Professionalism - 9.52/10
Did the moving crew behave in a professional manner on moving day?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Conflict Handling - 7.29/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 9.40/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Overall Review Distribution
Additional Details
Moving Services Offered by Smooth Moves Inc.
- Local Moving
- Residential Moving
- Commercial Moving
- Packing Services
Licenses
We do not currently have license data to display for Smooth Moves Inc.
Detailed Customer Insights
Based on our analysis of Smooth Moves Inc.'s customer reviews:
4.25 hrs
Local Move Duration
based on 4 reviews
Error. Please try again later.
Awards
Contact Smooth Moves Inc.
- 4137 120th St, Urbandale, IA, 50323
- (515) 412-1359
- https://www.kirbysmovingco.com/
Follow Smooth Moves Inc.:
How we ranked the top Iowa movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Iowa.
Rating Methodology
Here's the methodology we used to come up with the best movers in Iowa:
Our original review-based ranking algorithm
We started with a total of 173 companies that offer moving services in the Iowa area.
From these 173 companies, we analyzed a total of 15,414 reviews dating all the way back to May 2007.
We also reviewed a total of 2 state and federal moving licenses from these 173 companies and 529 different 3rd party review and social profiles.
Each of the ~15,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 34,240 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 6,234 Des Moines moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Iowa moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
