O'Brien Moving and Storage Review
Looking to hire O'Brien Moving and Storage? See our detailed 11-point review based on our independent analysis of O'Brien Moving and Storage, 30 other Iowa City moving companies, and 173 moving companies in Iowa.
Key Takeaways:
- Overall rating: 5.65 out of 10
- Highest 11-point rating category: Speed
- Our rankings and results are unbiased & backed by data… NOT paid promotions
About
O’Brien Moving and Storage is a local and long-distance moving company that belongs to the Atlas Van Lines nationwide network of service providers. This affiliation means it can handle moves of all sizes, whether you’re relocating to a new town or crossing state lines, domestic borders, or international waters. Based in Mason City, IA, O’Brien Moving is experienced in residential and commercial moves and government and military relocations. It has helped many military families move state-to-state and overseas without any hassle. Each move has full value protection coverage and is planned to fit the client’s schedule and budget. The O’Brien Moving staff will do their best to make your move as easy on you as possible because they understand that moving can be stressful. And with their quick and easy quoting process, you’ll have even less to worry about. This company is BBB-accredited. For more information about moving services in this area, check out moving companies in Iowa City, IA.
Our Research
11 Point Rating
| Metric | Score Out of 10 | vs Nationwide Comparison between O'Brien Moving and Storage & the average of all
moving companies nationwide | Positive Reviews The total number of reviews that rated the metric positively (a score of 7-10) | Negative Reviews The total number of reviews that rated the metric negatively (a score of 1-6) | Positive Score | |
|---|---|---|---|---|---|---|
| Quality | 7.14 | ↓ -14.0% | 5 | 2 | 71.4% | |
| Punctuality | 4.85 | ↓ -39.2% | 2 | 4 | 33.3% | |
| Affordability | 6.77 | ↓ -10.6% | 1 | 0 | 100.0% | |
| Communication | 3.62 | ↓ -51.2% | 1 | 6 | 14.3% | |
| Stick to Prices | 3.42 | ↓ -42.6% | 0 | 1 | 0.0% | |
| Speed | 7.55 | ↓ -10.6% | 3 | 1 | 75.0% | |
| Friendliness | 7.45 | ↓ -14.7% | 4 | 1 | 80.0% | |
| Will Hire Again | 5.71 | ↓ -29.1% | 5 | 6 | 45.5% | |
| Professionalism | 6.21 | ↓ -24.0% | 4 | 3 | 57.1% | |
| Conflict Handling | 2.53 | ↓ -37.8% | 0 | 1 | 0.0% | |
| Precision & Care | 6.89 | ↓ -13.1% | 2 | 1 | 66.7% |
Recent O'Brien Moving and Storage Reviews
Quality - 7.14/10
Overall quality of the service provided on moving day.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Punctuality - 4.85/10
Did the crew show up on-time with the required equipment?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Affordability - 6.77/10
How affordable was the moving service?
Overall Review Distribution
Communication - 3.62/10
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
Overall Review Distribution
Stick to Prices - 3.42/10
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
Overall Review Distribution
Speed - 7.55/10
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Friendliness - 7.45/10
Was the moving crew cordial and friendly to be around on moving day?
Overall Review Distribution
Will Hire Again - 5.71/10
How likely a customer is to hire the same movers again for their next move.
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Professionalism - 6.21/10
Did the moving crew behave in a professional manner on moving day?
Overall Review Distribution
Conflict Handling - 2.53/10
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
Overall Review Distribution
Precision & Care - 6.89/10
Were walls scratched? Did furniture get scuffed, broken, or lost?
Recent Customer Praises
Recent Customer Complaints
Overall Review Distribution
Additional Details
Moving Services Offered by O'Brien Moving and Storage
- Residential Moves
- Long Distance Moves
- Corporate Relocation
- Military Moves
- Government Moves
- Additional Moving Services
- International Moves
- Small Moves
- Logistics
Licenses
State & federal license information
USDOT Interstate License
Status: Not Authorized for Interstate Moves (last checked 1/10/25)- USDOT: 1765471
- ENTITY TYPE: Carrier
3
Registered Trucks, Tractors, or Vans
2
Registered Drivers
7/18/21
Most Recent USDOT Update
1,000
Annual Interstate Miles (2020)
Detailed Customer Insights
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Awards
Contact O'Brien Moving and Storage
- 305 8th St SW, Mason City, IA, 50401
- (641) 423-7915
- https://www.atlasvanlines.com/movers/mason-city-ia/obrien-moving-and-storage-1573
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How we ranked the top Iowa movers
Why you should trust us
We take reviews seriously to protect people just like you! Our team has been crunching data on moving companies since 2010. Our math-based ranking system uses data, manual review, and statistical analysis to help you hire the best movers in Iowa.
Rating Methodology
Here's the methodology we used to come up with the best movers in Iowa:
Our original review-based ranking algorithm
We started with a total of 173 companies that offer moving services in the Iowa area.
From these 173 companies, we analyzed a total of 15,414 reviews dating all the way back to May 2007.
We also reviewed a total of 2 state and federal moving licenses from these 173 companies and 529 different 3rd party review and social profiles.
Each of the ~15,000 reviews was scored according to our detailed 11-point rating criteria
This gave us a total of 34,240 data points to compute individual company scores.
Reviews are time-weighted so that more recent reviews carry more weight. This helps you understand how a mover is doing today... not 5 years ago. We have 6,220 Iowa City moving company data points from the past 2 years that carry more weight.
Bayesian averages calculated to fairly account for the differences between companies that are newer.
The Great Guys Moving 11-Point Rating Breakdown
Our 11-point rating criteria scores every Iowa moving company across 11 of the most important criteria for a succesful moving experience.
Quality
Overall quality of the service provided on moving day.
Punctuality
Did the crew show up on-time with the required equipment?
Affordability
How affordable was the moving service?
Communication
Responsiveness before, during, and after the move.
Stick to Prices
Was the final price consistent with the original quote?
Speed
Efficiency without taking unnecessary time to increase costs.
Friendliness
Was the moving crew cordial and friendly on moving day?
Will Hire Again
How likely a customer is to hire the same movers again.
Professionalism
Did the moving crew behave professionally on moving day?
Conflict Handling
How well the company responds to accidents and issues.
Precision & Care
Were walls scratched? Did furniture get damaged or lost?
