PODS Moving & Storage is the perfect solution when you need to move your belongings, store them, or do both. This company has a service center in Des Moines that will provide you with a container you can load on your own right in your driveway. You can keep a unit as at-home storage or have it taken to POD’s secure local storage facility in Ankeny or Cedar Rapids, where you will have easy, unrestricted access. But if you’re relocating, PODS can drive your container straight to your new home, whether you’re moving across town or across the country. PODS can connect you with local packers and car shippers when needed. Long-term storage is also available if your house is undergoing extensive renovations. PODS’ portable storage units are weather-resistant and come in various sizes to fit your needs. They can be leased month-to-month, making them a risk-free storage option.
PODS Moving & Storage
The Great Guys Moving Rating Index (GGMRI) is an impartial score of the best movers in a city.About PODS Moving & Storage
Additional Cities Served: West Des Moines, Ankeny, Urbandale, Marshalltown, Waukee, Johnston, AltoonaShow More >
Moving Services
- Local Moving
- Long-Distance Moving
- Storage On-Site
- Store at Our Facilities
- Packing & Loading Assistance
- Moving Supplies
- Car Shipping
- Moving and storage supplies
- Packing and loading support
- Move In Services
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Customer Reviews of PODS Moving & Storage
We analyzed and organized the customer reviews of PODS Moving & Storage in Des Moines, IA using our proven 11-point rating system. Our rigorous evaluation process ranks each customer review for PODS Moving & Storage based on 11 crucial aspects of the moving experience. Here is what customers had to say about their moving experience:
1. Quality
Nationwide Average: 8.44/10
Recent Reviews Mention...
“terrible experience with the service”
“impressed with their service overall”
“The best service provided”
“the drivers were excellent in providing service”
2. Punctuality
Nationwide Average: 8.07/10
Recent Reviews Mention...
“informed of delay just hours before pickup”
“timing was prompt”
“they consistently missed scheduled dates”
“agreed upon timing was excellent”
3. Affordability
Nationwide Average: 7.69/10
Recent Reviews Mention...
“Experienced excellent value compared to rental truck”
“EXPENSIVE!”
“the pricing was fair”
“they are overpriced”
4. Communication
Nationwide Average: 7.53/10
Recent Reviews Mention...
“Great customer service overall”
“they said they would follow up but never did”
“Friendly customer service”
“Accommodated every request with a smile”
5. Stick to Prices
Nationwide Average: 5.99/10
Recent Reviews Mention...
“didn't honor discounts or credits as promised”
“we will not have our property until the 26th”
“Final charges were higher than quoted”
“pay for an additional month if no definite date”
6. Speed
Nationwide Average: 8.58/10
Recent Reviews Mention...
“picked up and stored quickly”
“first available date was 8 weeks away”
“Was the first one scheduled because of early booking.”
“Things were done in a timely fashion.”
7. Friendliness
Nationwide Average: 8.91/10
Recent Reviews Mention...
“Friendly customer service”
“Every change made with a smile”
“they provide good customer service”
“they are rude”
8. Will Hire Again
Nationwide Average: 8.18/10
Recent Reviews Mention...
“would not hire again due to terrible experience”
“would not hire again”
“impressed with their service overall”
“driver's utter lack of professionality”
9. Professionalism
Nationwide Average: 8.31/10
Recent Reviews Mention...
“driver's utter lack of professionality”
“professionalism of the employees”
“crew was unhelpful”
“Everyone was highly professional”
10. Conflict Handling
Nationwide Average: 4.07/10
Recent Reviews Mention...
“denied my request and didn't resolve the issue”
“did not inform about the damage, not helpful in reporting”
“slow to respond to damage”
“no attempts to communicate or rectify the issue”
11. Precision & Care
Nationwide Average: 8.01/10
Recent Reviews Mention...
“took great care to ensure no damage”
“damaged front porch and a gutter”
“significantly damaged the awning”
“no damage to my property”
Customer Insights
Interstate Move Duration: 1 days from 3 reviews
How do we review a moving company?
Imagine the challenge of sifting through and reading every single review a moving company has ever received. Could you spot the fake reviews? Could you formulate a well-rounded analyses, or would you be left relying on a gut feeling?
Our rigorous evaluation process addresses this by meticulously vetting each moving company based on 11 crucial aspects of the moving experience:
- 1. Quality
Overall quality of the service provided on moving day.
- 2. Punctuality
Did the crew show up on-time with the required equipment?
- 3. Affordability
1 = extremely expensive, 10 = extremely affordable
- 4. Communication
Was the office staff quick to respond to questions prior to moving day? Did the moving crew notify you on the day of move regarding any changes to the original schedule? If there were any issues to resolve after moving day, was an office manager quick to respond and address problems encountered?
- 5. Stick to Prices
Was a lowball quote provided to earn business only to see the final moving day price increase substantially?
- 6. Speed
Did the movers seem to take their precious time in an attempt to increase the overall cost of the move? Remember, moving is HARD work and some breaks should be expected!
- 7. Friendliness
Was the moving crew cordial and friendly to be around on moving day?
- 8. Will Hire Again
How likely a customer is to hire the same movers again for their next move.
- 9. Professionalism
Did the moving crew behave in a professional manner on moving day?
- 10. Conflict Handling
Accidents can and will likely happen at some point on moving day. How a moving company responds to these accidents can say a lot about the company.
- 11. Precision & Care
Were walls scratched? Did furniture get scuffed, broken, or lost?
Dependable Rankings You Can Count On!
Our rankings are data-driven — movers cannot purchase a spot on our list. Here's why you can have confidence in our recommendations:
- No Paid Placements: Every company earns its spot through merit, not payment.
- Extensive Analysis: Evaluated over 24,000 movers across the country for our rankings.
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